Mattress Firm Ellsworth — Hotel in Ellsworth

After walking in to the store and meeting James, I was immediately put at ease as to the affordability for any price range, I had one of the most pleasant experiences I’ve ever had buying furniture. There was zero sales pressure, only simple questions asked to help guide us to the bed we decided to buy. And after the personal attention and friendliness I experienced, I would never go back to buy from a big box store. Thank you to both of you working today, and I truly appreciate your time, James.

Edit: I wish I could leave another 5 star review for the delivery and set up crew. Not only was my delivery right when I was told it would be at the time of my purchase, it was only two days. The two gentlemen who brought the bed and the base could not have been more conscientious or courteous. And they were obviously well trained professionals, because they made it look easy. Despite the sharp corners and narrow stairwell. Thanks...

After years of struggling to have a good nights sleep, we finally found the right person to help us figure out our needs. Maryann is very knowledgeable and extremely helpful. When our first mattress didn't work out, she helped guide us in the right direction by listening to our issues. She was able to find a better match by pointing out the difference in materials and structure. She answered all our questions while educating us on brand specifics and warranties. We pleasantly chatted as we relaxed and tested out her suggestions. We were reassured that if we weren't completely satisfied, she would keep going until we found the perfect bed. I never felt pressured, and we saved money to boot. I'm confident we made the right choice. The white glove treatment was professional, friendly, and quick . Everything about our new mattress purchase was a truly great experience! I wouldn't hesitate to recommend to family...

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Where is old fashion customer service? Is it still alive! YES! Take my personal recommendations. Mattress Firm in Ellsworth, Maine is where old fashion customer service thrives! As we all know reviews impact our purchasing decisions and there’s nothing but Positive reviews for the staff, their product & service. I’m a 3 year customer, every visit, new purchases, accessory’s & warranty, makes this Mattress Firm my one stop shop! “I can't say enough positive things about Mattress Firm. The store offers a fantastic selection of products that cater to a variety of needs. The staff was incredibly friendly, approachable and readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a...