Falmouth Tides — Hotel in Falmouth

What's not to love? The room is extremely clean, high quality bedding, wine refrigerator, coffee and other amenities. Situated between harbors, beautiful panoramic views and great fishing, swimming, beachcombing from your room. Owner was a real classy guy and the front desk was ready to make your visit unforgettable. Short walk to anywhere but I can't imagine why you would leave. Great record player available with Bob Marley, Elvis, Beach Boys and other classics! Excellent outdoor seating and even a dock! I'll definitely be back!||Trip typeVacation · Couple||Rooms5.0||Service5.0||Location5.0||Hotel highlightsLuxury · Great view · Romantic · Quiet · Great value||s a5/54 days ago on  Google||We made a last minute online reservation a few hours ago. When we got there, Sierra, the front desk clerk stated they were cleaning the rooms. We went for dinner and when we came back, the room was ready. Sierra went above and beyond her  …Read more||Trip typeVacation · Couple||Rooms5.0||Service5.0||Location5.0||Hotel highlightsLuxury · Great view · Romantic · Quiet · Great value||RoomsThe room was very clean and beautifully designed. They actually have a turntable & several LP's. Reminded me of my childhood.||Sylwia H5/5a week ago on  Tripadvisor||This is a magical place in my beloved Falmouth. The room I occupied in Tides was very clean, comfortable, newly furnished. It was enough to open the sliding door to hear the ocean and take a few steps to enjoy its smell and view. …||Read more on Tripadvisor||Catherine Doran5/5a month ago on  Google||I thoroughly enjoyed my stay here. The rooms were clean and nicely decorated. If I could change one thing it would be the height of the toilet bowl. I am very tall so this was a challenge at times. I would recommend this hotel any day. I  …Read more||Rooms4.0||Service4.0||Location4.0||Jamie C5/52 months ago on  Tripadvisor||Honestly I was so nervous booking this hotel because I wasn’t sure what to expect since it was a recent redo but it was AMAZING. Every single room has an amazing view and you are steps away from the water. …||Read more on Tripadvisor||Randy K5/52 months ago on  Tripadvisor||Picked this hotel because it was near the Edgartown ferry. Glad I did. The hotel has a friendly and courteous staff. The location is near the harbor with great views of Martha’s Vineyard. All rooms have ocean views.  …||Read more on Tripadvisor||Jason C5/53 months ago on  Tripadvisor||First stop in a week's trip to the Cape. Incredible people, incredible views/location, and incredible rooms. …||Read more on Tripadvisor||T Tucker4/52 months ago on  Google||Wonderful location, the balcony was practically over the beach. And a roof top lounge area was nice. Paper thin walls in room, room shook when rooms near by slammed doors. Rooms were clean. Bathroom had no place to store toothpaste /  …Read more||Trip typeVacation · Couple||Rooms3.0||Service4.0||Location5.0||Hotel highlightsGreat view||RoomsClean room, looked like more recently redone but paper thin walls. Room actually shook when rooms near by closed/slammed door shut. Bathroom shower was fine but no shelves in bathroom so no place to put toothpaste, mouthwash, and cups. Our refrigerator often had much condensation on front glass which leaked on floor so we used a bath towel to help soak up the water. Beatiful view. Balcony was great. Relaxing sounds of waves. Beach is very close to room.||Xavier Jackson5/53 months ago on  Google||The best spot on the Cape! Beachfront hotel with super friendly staff. Clean, cozy rooms where you can walk right out and in one step you’re on the beach. Incredible view from the top! We watched the fireworks on the Fourth of July right  …Read more||Rooms5.0||Service5.0||Location5.0||Nicolette Marie Arias5/53 months ago on  Google||Rooms: 5/5 - the rooms were clean, beautiful, spacious, cozy and well designed.|Service: 5/5 - the staff was excellent! They were kind, helpful, quick and accommodating.  …Read more||Rooms5.0||Service5.0||Location5.0||Leanne Rich5/52 months ago on  Google||Stayed at this hotel this past weekend. Excellent location! Hotel was nicely decorated, immaculate and staff was super nice and professional. Best stay at a hotel! Can not wait to come back! Exceeded our family expectations! Beautiful views and...

*ROOMS ARE NOT AS THEY ADVERTISE ONLINE!

We normally don't go spending this amount of money for one night at a hotel, but since it was our anniversary we've decided that for the ocean view that Tides hotel provides, it was going to be worth it. Based on the pictures, we booked an "Oceanview" room (the two options were Oceanview and Harborview). When we arrived at the room and pulled open the curtains, we were given a view where it was 70% parking lot, 20% harbor, and if you stand at the corner you can kind of see the ocean. Not only that, the balcony was a shared balcony with the room next door, and if you stood in the parking lot and looked up, you would've been able to clearly see all the way into the room! So for privacy reasons we had to have the shades closed, so we weren't even able to enjoy our limited view. Clearly this was a mistake, but after speaking with the front desk and this being Labor Day weekend, there were no other options except if we paid even more for another room. We explained that we simply want what was shown on the website, because those pictures were misleading. She apologized and said that in the morning the manager would be able to assist us in alleviating some of our concerns. The next morning, the manager was being completely dismissive, say that since it showed the ocean technically if you stood in the corner that there was nothing that he could do, and that for future reference if we want an Ocean view, we look for options that say that it is Oceanfront. We again reiterated that we simply booked based on the pictures shown on the website, and that according to the night receptionist this was a recurring issue that previous tenants had experienced, but his reply was that people complain about things all the time and that again there was nothing that he was willing to do. All in all, we were disappointed that we didn't get what we paid for, and that the hotel wasn't willing to acknowledge the misleading information shown...

If hygiene matters to you, don’t book! And be ready to pay extra $150 for room service! Day 1: checked in the room, medication pills were on the floor. They were found by my 3 years old. Very strong mold smell. No air conditioning Screen door doesn’t lock. So on a hot day, it’s hell. The curtains had so much dust in them that we preferred sleeping in daylight rather than moving them. Day 2: a car parked in the parking lot at 2 pm, blasting loud music, we called reception, they were not there. My kids, (3yo and 6 mo) were very disturbed. My husband had to call the police. Day3: we had no room service. The garbage was sitting the whole day while we were away, the towels were wet when we came back after a long day in the vineyards. When we mentioned it to the reception, they said it was upon request. No one ever mentioned that, even on the website it says « daily room service ». I said to my husband It’s 8pm and it’s the last night. Why bother someone to come clean the room at this hour. But « no good deed goes unpunished ». On the third day, we checked out, out of courtesy my husband always puts towels back in the bathroom sink. And tries to tidy up around. There was cookie crumbs on the bed, he pushed on the carpet to be vacuumed. Apparently this was a crime because the hotel absurdly charged our credit card an extra $150 dollars, without even notifying us. When we called to inquire what we thought was a misunderstanding, they were extremely rude and agressive. Calling us dirty. « There was dirt all over the place ». Referring to chocolate cookie crumbs. And when we objected, they said « well go dispute it which your credit card company. » When we brought it up to hotels.com they said there was nothing we can do about it. And even the review I posted there was never posted. Only 9/10 reviews get posted apparently!...