Courtyard by Marriott Dallas Flower Mound — Hotel in Flower Mound

I was able to secure a room here during the awful winter storm of mid-February 2021 and a recent death in the family in the midst of the widespread power outages and dangerously, inclement weather.

Abe and Jessica at the front desk are the epitome of stellar service (and Marriott angels) and are inevitably on their way to taking their careers in the hospitality industry to greater heights.

After an abhorrent experience with a brand new Hilton property in Lewisville during this storm, I was reminded by this Flower Mound Courtyard experience that Marriott takes their customers as people, very seriously, above all else.

This hotel is gorgeous, clean and progressively designed for comfort and function. So many times, with modern design, practicality is compromised but not here. As a business traveler, I have seen all sorts of approaches when it comes to hotel room layouts, etc. but this new design works well and makes good use of the space within the rooms. Kudos to the inclusion of a large loveseat as the key furniture piece within the King rooms here as well as the generous desk/workspace provision. Also, the lobby, Bistro and lounge area is inviting by nature and I bet is a lot of fun in better weather and outside of COVID-19, pandemic times. Looking forward to returning in the future to check out these digs under different circumstances.

Related to COVID-19, I see full compliance with both staff and guests donning their masks as well as plenty of hand sanitizers situated conveniently throughout the hotel. The pandemic housekeeping protocol was thoroughly explained to me and operates like a charm with expedient service upon request.

In summary, a big heartfelt thank you to Jessica, Abe and several other staff members for making me feel safe and welcome at this hotel during this difficult time.

P.S. Buh-bye Hilton Honors, hello...

I came by here to check and see if the hotel was open. I met with Raphael who was visiting from another hotel assisting with the opening of this particular hotel. He took me on a 2 minute tour of some of the areas of the first floor...like the business center that featured a Mac and a PC computer; the swimming pool area which was equipped with a handicap lift; the exterior sitting area with a gas fire pit that my spouse would love; the common area around by the Bistro Restaurant. He spent a few minutes talking about the restaurant and talking more about the hotel amenities. The front desk clerk was great and pulled up my registration and posted both of my rooms together, so the kids won't be able to have a party while we were staying there. He did add that a parking garage was being built, so I snapped a picture of that sign also. The desk clerk commented that the big screen TV in the lobby is a computer monitor that customers can use to search the area. Wow...lol. This hotel is facing the rear area Emergency Room of Texas Health Presbyterian Flower Mound. The Riverwalk is just across the street and it has a number of area to walk around. Amy, is great too. She contacted me when my reservation was in danger and advised of situations happening at the hotel that would affect my family.

Update: My family finally checked in and we enjoyed our stay. We got an opportunity to get in the pool. It is restricted to 29 people, so we were safe...LoL. My spouse and I went outside to the fire pit to sit and enjoy the area. We soon discovered that cigarette smokers we're frequently in the area over the weekend. As a non-smoking couple, we departed the area and surrendered it to the smokers. We discovered the washer and dryer in the laundry room. The cost of the two machines was in line with what one expects to pay for such...

After a kitchen fire in my home, I lived at Courtyard by Marriott in Flower Mound for nine months in 2022. I had stayed at this Marriott at least once prior and loved it which made this my first choice when needing a temporary place to stay.

The location is next to the Riverwalk, which my room faced, and was lovely to wake up and fall asleep to each day and night. There are a multitude of restaurants, shopping, and movies in the area. It's a quick convenient drive to DFW. Flower Mound Presbyterian Hospital is next to Marriott, with the ER on the opposite side of the hotel.

There is a free parking garage onsite, an indoor pool, a washer/dryer, a restaurant/bar, an executive conference room, multiple seating lounge areas, two outdoor fire pits, a business area with a printer, and a temperature-controlled indoor gym with a TV and the treadmills have TVs as well. Finally, are the large ballrooms with tall ceilings ready for weddings, parties, dances, conferences, training, or any event needed for large or small functions.

Best of all, the Marriott team! Every day, they made my stay completely comfortable and feel at home. Whenever I need a place to stay in the area, for myself, friends, family, or anyone looking, I will always recommend Courtyard by Marriott Dallas Flower Mound.

Thank you Courtyard Marriott Dallas Flower Mound for your gracious kindness and all you did for me during my extended...