Worst experience ever i was not happy at all the bed was uncomfortable and the ground floor had machines sitting outside of the hotel rooms I'm not sure what was going on but those machines were way too loud the breakfast was awful the shower was terrible as well I was not pleased nor impressed at all the pillows were awful I woke with my hair breaking off from the pillows i had slept on two nights my hair will not recover from this disaster at all the whole experience was terrible I was absolutely disappointed there was no nearest restaurants close by what a waste of money and time don't go to this hotel i went in the bathroom to use it I found poop stains around the toilet seat and inside the toilet i was Digusted i almost threw up immediately me and my mom will be going to a different hotel this hotel was a disaster it's gone downhill immediately I will not be laying my head on those pillows anymore and the covers on the bed weren't warm i was freezing all night long and woke up with migraines from the pillows those pillows will ruin someone's hair and watch it fall to the floor and watch their hair become unmanageable to comb or brush out anymore the water inside the hotel room is too cold as well I can't even take a nice hot shower without the water being cold and the water from the shower turned my eyes bright red as if i was smoking weed my eyes were in pain I could hardly see anything at all never again will i go there again me and my mom might go to another hotel that's closer to restaurants and fast food restaurants and shopping and more stuff I'm highly disappointed those machines outside of the hotel rooms on the ground level the 100 -140 were so loud I felt like i couldn't hear anything at all I'm not sure if there was a sewage leak in one of the hotel rooms i was not pleased at all Either there was a sewage leak in one of the hotel rooms 100 on the ground floor there were machines inside that hotel room because they were trying to get rid of a sewage smell problem i will not be going back to that hotel anymore no wonder i felt sick to my stomach and had hearing issues and migraines and the sudden urge to vomit please go to another hotel than this one there was nothing on that television no others channels popped up on the TV either the outlet on the lamp by the bed doesn't work they need to fix those outlets immediately and stop letting these people use outlets in these hotel rooms that are coming apart and you can't even plug in your charger into the outlets with it falling out or not charging at all I have been electrocuted as well three times by the faulty outlets next to the bed on the left side of me do not go to this hotel at all my mom's car is covered in bird poop and some neanderthal threw their empty cigarette cartridges in her car do not go to this hotel unless you want to find cigarette cartons in your car and birds pooping on your car or someone trying to break into your car while you're asleep inside the hotel room no thanks terrible place for you to stay at and park your car as well go to a different hotel this hotel is a nightmare never again will I go back there again the WiFi isn't free either they want you to sign using their WiFi you have to use your personal information if I had known it was a lie i wouldn't had done it in the first place never again who puts free WiFi and then have someone pay a subscription to their WiFi no thanks go to another hotel this hotel is terrible you can't have good Internet service either tried getting on the internet to do some stuff wouldn't go through at all I could hear someone blasting music out of our hotel room at 11:15PM last...
Read moreExcellent Experience. I’m not sure if the property is new, or is being just recently remodeled, but everything seems fresh clean and smells great. The hallway smells of new carpet.||My one bedroom suite was well appointed, everything worked, the kitchen was well equipped. If I do have one piece of slight change feedback, it appears that there are newly deployed refrigerators, which are lovely, work well, and clean. The only problem is, is that they have not adjusted the swing of the door appropriately between the odd and even Number rooms. you have to kind of contort yourself in a pretzel in the corner in order to get the door to swing out, which then blocks the rest of the kitchen. I realize it takes 15 to 20 minutes to swap these, but the one time modification would surely increase guest comfort for years in the future.||Tree trimming is in process through September. It’s not just trim, but whole trees being taken down. I left in the morning with one of my windows looking out directly into the branches of a tree, and come home to blue sky. Not sure if they were diseased or something, but will miss the wooded nature of the courtyard. ||The breakfast cycled out daily, a combination of eggs, potatoes, various shredded meats, and Carnitas for burritos, a cold bar had yogurts, hard boiled, eggs, etc. the first two days, offered a Chia pudding, which I love secondary to It’s vegetarian nature, and packing protein. I was very disappointed when it was not available the next two days. I also did not see any plant-based milk readily available., But again overall, a fresh, well stocked, and plentiful availability of breakfast options. ||I understand they do an evening reception now on Wednesdays. We used to have these every night in a Homewood pre-Covid, but I’m glad to see that they are at least coming back to some small detail. I was not aware of it, so didn’t enjoy it this week, but will take a look next week during my upcoming stay.||While not specifically a reflection on the property itself, it’s kind of convoluted to actually get into the property. The address is on Fresno, but the property itself faces Herndon, but you can’t access the property from the main street. You kind of have to wind through some side streets, through a roundabout, then down another road, to access these two properties. It took me about 10 minutes following my GPS before I finally figured it out. I will say, if you are able to access the CVS parking lot, it’s easy to go out their back lot and reach the property until you get your bearings.||Again, overall Very happy with my stay here, and looking forward to being...
Read moreFront desk attendant was very nice and check in went smooth. I was excited to find a hotel with all the extras we were wanting. living area completely seperate from bedroom, full kitchen, and a jacuzzi. Once we entered, I was pretty impressed at the size of the bedroom and bathroom and so excited to show my kids the jucuzzi. (Which I hadn't told them about because it was going to be a surprise. They were so excited.
Shortly after a quick walk through, my son notices a few ants on the toilet, so I thoroughly checked around. There was about 4 or5 total. Some dead by the jucuzzi, others near toilet. I had to go check the bed. Pillow cases seemed to have been slept on but refluffed and pillow case tightened over the pillow. The bedding seems to be the same, the conforter which is between the fitted and flat sheet had a huge dry piece of greenish/yellow mucus at the corner stuck to it. No signs of bed bugs or roaches but definitely not clean.. my kids were pumped to get in the jucuzzi, but after spending a while rinsing it a few times and then filling it, we couldn't get it to stay on on its own. We would have had to stand there and continuously push the button over n over.. I called downstairs to advise of the jucuzzi, the dirty sheets, the few ants, and a phone in room not working.... she apologized and they sent maintenance who said jucuzzi doesn't work. An hour later I was trying to cook but the fan over the stove wasn't working. Maintenance came n said its working but the filter was just thick with build up, he said he'd go change it out, walked out and never returned. I changed bedding myself. And told the front office that if I decided to stay another night, I'd probably want a different room if the jucuzzi didn't work. She said sure of course and that she'd tell management about everything and management will apply a discount the following day. Following day comes and I get a phone call from front desk 40 minutes before checkout, telling me I couldn't extend because they were completely booked and I had til 12:30 to be out the room. I asked about the room discount and she said they can take off about $50 from my $189 for the issues in the room. And then she went on to advise me of what time they wanted us to vacate the room. So with 2 children a bunch of travel bags full of clothes, toothbrushs, shoes, toys, food, and more.....I was required to pack everything quick and reserve at another hotel. . Not worth what...
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