We have been coming to Fresno since 1975 and have stayed at most of the hotels in town. We stayed at this location long before it was purchased and renamed by the Piccadilly Hotels Group. We stayed here a few times while it was branded a Piccadilly Express. We watched this location go steadily down hill over the years. The basic infrastructure is over 50 years old. This tells you right off there won’t be any electrical outlets in the right locations and Wi-Fi will be iffy. The non-working phones bolted on the bathroom walls are another clue. They are a left over remnant from a bygone era to become a “business hotel.” The old phone wires are now used to run a cobbed up Wi-Fi router system.||||There are work a rounds for most all these conditions. However, there is no work a round for 50 year old steel pipes that have corrosion blocking half of their inside diameter. The water pressure sucks here and will continue to do so until they rip the walls out and replace all the piping. That’s not going to happen; so be advised low flow shower heads and low flow piping are not compatible. Your hair will look like Cosmo Kramer when you step out of the shower.||||The folks that have secured this Quality franchise don’t seem to care very much about the overall hotel appearance or functionality of room equipment. There are thick cobwebs and giant wasp nests on the exterior walls. The desk chair in our room was broken and stuck in the full down position. The coffee brewer parts were broken. We had to patch it together with rubber bands to make coffee. The large wall mirror had “stuff” slopped all over it. The shower head is so loose it keeps pointing straight down. ||||It’s pretty clear this location uses “contracted” house keeping services and the workers do only what they are told to do and observe nothing. None of them can think beyond “when is quitting time?” They won’t report anything broken or dirty because they think they will be blamed for it and reported to ICE.||||Oh Yeah, One more thing…It’s improper American Flag protocol to fly our flag at night without illumination. Get lights on it or take it down at sunset.||||You make up your mind if you want to stay here. We stayed free with Choice Points and...
Read moreWe have been coming to Fresno since 1975 and have stayed at most of the hotels in town. We stayed at this location long before it was purchased and renamed by the Piccadilly Hotels Group. We stayed here a few times while it was branded a Piccadilly Express. We watched this location go steadily down hill over the years. The basic infrastructure is over 50 years old. This tells you right off there won’t be any electrical outlets in the right locations and Wi-Fi will be iffy. The non-working phones bolted on the bathroom walls are another clue. They are a left over remnant from a bygone era to become a “business hotel.” The old phone wires are now used to run a cobbed up Wi-Fi router system.||||There are work a rounds for most all these conditions. However, there is no work a round for 50 year old steel pipes that have corrosion blocking half of their inside diameter. The water pressure sucks here and will continue to do so until they rip the walls out and replace all the piping. That’s not going to happen; so be advised low flow shower heads and low flow piping are not compatible. Your hair will look like Cosmo Kramer when you step out of the shower.||||The folks that have secured this Quality franchise don’t seem to care very much about the overall hotel appearance or functionality of room equipment. There are thick cobwebs and giant wasp nests on the exterior walls. The desk chair in our room was broken and stuck in the full down position. The coffee brewer parts were broken. We had to patch it together with rubber bands to make coffee. The large wall mirror had “stuff” slopped all over it. The shower head is so loose it keeps pointing straight down. ||||It’s pretty clear this location uses “contracted” house keeping services and the workers do only what they are told to do and observe nothing. None of them can think beyond “when is quitting time?” They won’t report anything broken or dirty because they think they will be blamed for it and reported to ICE.||||Oh Yeah, One more thing…It’s improper American Flag protocol to fly our flag at night without illumination. Get lights on it or take it down at sunset.||||You make up your mind if you want to stay here. We stayed free with Choice Points and...
Read moreThis hotel offered action, adventure, and filled with suspense. From the moment we got to the hotel we were meet with our first over the top guest. Such a wonderful experience. After check in we proceeded to our our only to find all the “secured” doors with tissues in them to prevent them from locking. At this point we questioned the safety but continued on our adventure. After we got to our room we were meet with a hot muggy room to which we immediately turned on the AC to cool off the room. We left for the rest of the day. Returned and found more tissues in the door locks which prevented the door from clocking. We continued to discard them so others would not be able to access the building. This is when I noticed several guys sitting in cars in the parking lot. In Fresno it’s over 100 degrees and I told my husband, it’s it weird how so many people are in their cars. We went to sleep and the next morning mentioned it to the staff and they laughed it off, we always have to take stuff out of the locks. Well we left for the day and when we returned we come back to several men in cars just sitting in the parking lot, the cars are not running and the temp was 107 at 10:00 at night. Of course more tissues were in the doors. We came into our room and to our surprise no maid service, no freshly made bed, no new towels…nothing. So we proceeded to get ready for bed. Shortly after midnight we heard 8 gun shots near our window. We immediately took some stuff and got out of there. The next morning we check out and notify management about the problems, they simply say Thank You. Seriously, avoid this hotel at all costs. Sadly we had a death in the family and this hotel was close to the memorial service which is why we chose it. Lesson learned.
We have 5 stars so it would be accepted but seriously it...
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