I booked a room at the Wanderstay Boutique Hotel to celebrate my friend's birthday last weekend. Pros: This is the only hotel to ever call and check on me prior to arrival considering my estimated arrival time was 9:30 AM, but check-in was not available until 2 PM. I loved the decor inside the lobby, the towel warmer was a game changer (after wrapping myself up in that fluffy robe, I need one of these), the sound machine to help me fall asleep, the earplugs to drown out the train horn, the rooms are entered by a code instead of a key and the staff members were kind, especially the young lady who checked me out. Cons: Unfortunately, there are a few reasons why I could not give a 5-star rating. They are small in my eyes, but they are things that can be improved.
Other than those things, I would definitely return to the Wanderstay and really hope they open a few locations in the DFW Metroplex. It would be even better if they opened some apartment complexes with a...
Read moreI stayed at this hotel in Houston, Texas for what was supposed to be a special anniversary trip, and unfortunately, it turned into a nightmare. During our stay, my girlfriend’s bag, which was closed, was tampered with by house keeping and she stole money out of the. To make matters worse, we had to dig through the hotel trash ourselves and found the envelope—balled up and empty. The money was completely gone.
We are absolutely shocked and devastated that a housekeeper could commit such a serious violation of trust. The hotel’s response to the situation was disappointing and slow, showing little urgency or concern for the impact this theft had on us. What was meant to be a joyful celebration turned into a stressful and painful experience. The hotel doesn’t have any one on site after 7-8pm so there was no one we could physically talk to. The next morning during checkout I tried to speak with the owner about the situation and she brushed me off. I do believe she allow this type of behavior from her employees. Also I was promised footage of the housekeeper leaving and entering the room and never received it.
I cannot recommend this hotel to anyone. If security and honesty are important to you, look elsewhere. This was a terrible experience that ruined our special occasion.
Response to company: I literally just stayed June 6th 2025 through June 9th 2025, I have given your security team my statement and also the evidence of the envelope your employee threw away that she took out the bag that had the money in it. I was no going to send any more information until I seen the video footage that I have yet to receive ( FROM LAST MONTH) like I stated management is terrible as stay elsewhere they will still from you simple! Also the only email you’ve ever sent was asking for the police report you have not reached out since.
To be very clear I was never shown or sent camera footage as I’ve stated multiple times once I would have seen camera footage I would have sent more details doesn’t make sense only time they reached out was to ask me about police report even though I was promised surveillance video...
Read moreWanderstay Boutique Hotel is an absolute gem in the heart of Houston! From the moment we stepped inside, we were greeted with warmth and style that set the tone for an unforgettable stay. The decor is chic and modern, blending effortlessly with the vibrant cultural scene of the city.
Our room was nothing short of spectacular. Clean lines, luxurious bedding, and thoughtful amenities awaited us, ensuring every moment spent indoors was comfortable and relaxing. The attention to detail in the design truly impressed us, reflecting a perfect mix of Texas charm and urban sophistication.
What truly sets Wanderstay apart is their exceptional hospitality. The staff goes above and beyond to cater to your every need, offering insider tips on the best local eateries, sights to see, and hidden gems around Houston. Whether you're a first-time visitor or a local looking for a staycation, they make you feel like part of their family.
Location-wise, you couldn't ask for more. Situated on Sampson Street, it's a stone's throw away from Houston's bustling downtown yet tucked away enough to provide a peaceful retreat. We loved exploring the nearby attractions like Discovery Green and the Museum District, all within easy reach from the hotel.
To top it off, Wanderstay's communal spaces are inviting and perfect for mingling with fellow travelers. The rooftop terrace offers stunning views of the city skyline, ideal for unwinding after a day of exploration.
If you're looking for a hotel that combines style, comfort, and unbeatable hospitality in Houston, look no further than Wanderstay Boutique Hotel. Trust me, after one stay here, you'll be counting down the days until your next visit. I can't recommend it enough! ...
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