Absolutely fantastic experience at the Mattress Firm in Inglewood! From the moment we walked in, we were greeted with a friendly smile from Jackson. My husband and I are admittedly a bit... eccentric, and we spent the entire time making ridiculous jokes and being generally goofy. Jackson handled us with incredible patience and good humor. He truly went above and beyond, taking the time to explain the differences between mattresses, answer all our (sometimes very silly) questions, and never once made us feel rushed or judged. If at any point we tested his patience, we definitely could not tell. He remained professional, helpful and seemingly enjoying our company throughout. We felt completely comfortable and confident in our purchase, thanks to his knowledge and guidance. We bought a Black Series Three 15" Firm Mattress with a Ease Adjustable Base and are so excited to try it out! Jackson made what could have been a stressful experience into a genuinely enjoyable one. If you're looking for a mattress, I highly recommend visiting this Mattress Firm in Inglewood off Century and ask for Jackson. He's a true gem! Five stars all the way! I'll update this review once we've had a chance to sleep on our...
Ā Ā Ā Read moreDon't go anywhere else to buy your mattress!! Margo was AMAZING here!! She helped me pick out the perfect mattress for ME!! She was extremely patient with me and answered all of my hundreds of questions I had, THANK YOU MARGO!! She was very knowledgable and was able to help me figure out the mattress I needed based on not only my needs, but my husbands needs as well. She went above and beyond to give me the most information about things that people don't know that Mattress Firm does!! They have a warranty that is included with your mattress purchase - not for an extra cost, like most other places. They price match and will always give you the best deal around town, and when you add in that free warranty - that's totally worth it!! I suggest you walk in this store and just lay on every mattress and just get the one that speaks to you.. if the price isn't in your range, think about it like this.. total price of the mattress and then divide that by how many days you plan to have that mattress for and for me, it would come out to about $2/day!! #girlmath ;)
Invest in your sleep people, it's worth it!! Thanks...
Ā Ā Ā Read moreI rarely write reviews, but the level of professionalism, product knowledge, and exceptional customer service I received from Jack at Mattress Firm absolutely deserves recognition. From the moment I walked in, Jack greeted me with a warm, genuine demeanor and immediately made me feel like a valued customer.
What truly stood out was Jackās expertiseāhe didnāt just try to sell me a mattress, he took the time to understand my sleep needs, preferences, and budget. He explained the differences between each mattress type in clear, easy-to-understand terms and offered thoughtful recommendations without ever being pushy.
Jackās professionalism was second to none. He was patient, attentive, and incredibly well-informed, answering every question I had with confidence and honesty. Itās clear he takes pride in his work and genuinely cares about helping people find the right fit.
Thanks to Jack, I walked away not only with a mattress I love, but with the peace of mind knowing I made the right choice. If youāre shopping for a mattress, ask for Jackāyou...
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