The You Tube Theater clearly hates the handicapped. My husband went there once and then I went. Both times we were with our grandson. This place is not Buddy approved.
The first time my husband who is also handicapped, but walks better than me, was placed in the parking lot for the So Fi Stadium, despite him saying again and again he had handicapped plates. They did not care. He paid 80$ for the privilege to walk a quarter of a mile just to get to the dump. He was exhausted when he got there, had to sit outside to catch his breath. He is not in a wheel chair nor am I. Not all disabled people are wheel chair bound. The You Tube Theater does not care at all.
So, when it was my turn to take my grandson to a show, my husband said he would drive me, they must have handicapped drop off, right. No, they do not. Drop off is more than a quarter of a mile away. There was no parking for those of us that have handicapped plates, they only have a few (illegal). We drove in circles trying to find a place to drop me. We finally found the near front of the theater and parked, a security guard was screaming at us to move. I said I am handicapped, I am just getting dropped off. He said, no way, keep moving. We moved up a little further and stopped again (we were blocking no one--it was a loading zone that was empty. The same horrible man starting yelling. I was done, my grandson who has autism was upset and got out of the car and opened my door and grabbed my hand. We were out. The guard tried to tell us to get back in the car. We ignored him.
After this misery, we had to walk and walk and walk, no place to sit, until we were at the theater. I had to sit, I thought I was going to fall. It was awful.
My grandson wanted food and all they had were taco type trucks. We made it inside and we were able to get sodas and sit in the lobby. So, eat before you get there, and if you are disabled just don't go.
Inside is new, so it is nice. The seats are not comfortable and again, it is new so they could have put in nice seats, but they want to smash in as many people as they can. If you sit at the sides you can not see at all. The first row balcony has no leg room at all. A man came to us and asked if he could sit next to us because he could not fit in his assigned sit. I said sure, but I don't know if someone is coming. No one did.
The sound system is fine, but for a new theater they could have spent another penny or two. The stage is nice. Overall, it is pretty inside.
Now, we are done and we have to go. My husband could not get to me at all. They wanted me to walk the quarter mile. I spoke with security and asked for help. They had carts, but no. I said please help me. I will fall. Her response, "than you will fall." At which point she started yelling at us to move. We were on the sidewalk and I was holding onto a make shift railings. I started walking and made it a block and down I went. My husband, this whole time was trying to get to me, begging. He finally found me.
I have never been treated so badly in my life, I mean my entire life. And of course when I went down my grandson started to cry. Never, ever, ever.
What a...
Read moreOutstandingly beautiful stadium with a great sound setup and amenities everywhere. We watched Yellowcard play here and the venue itself is remarkable. I'm not sold that this is the greatest spot for a rock show, but it's hard not to be impressed by the level of detail put into this place. The promoter is likely to blame for the majority of issues that forced me to give this place only 4 stars, but they cannot be overlooked. Instructions for entrance, parking, doors opening, and dining areas were beyond vague and almost all of them were not accurate. Doors opened later and you couldn't get to your seats once they did open. Because of how late they opened, if you wanted food/drinks, the mile-long likes for the food trucks/merch made it evident that we would miss the opener. We grabbed a sandwich, chili cheese fries, one bottled water and a Gatorade and paid $59 😳. After the 30-minute food excursion, we rushed to find our seats (because we weren't allowed too once the doors open for some reason). The venue is gorgeous 🥰. Beautiful, high-end decor and bars tucked around every corner. Winding steps and cool passageways make you feel like your walking into a giant movie theatre hallway. The actual theatre is a massive 6,000 seat venue with two top balconies that seem like they go higher than they need to. Even the lead singers kept mentioning the people "way away" in the balconies. Even though the seats were on an incline, they are packed in like sardines and although comfortable at first, will have you digging for ibuprofen if your stuck in them too long. I'm 6'3 and my knees were crammed into the back of the seat in front of me and I felt horrible as the ladies behind me likely couldn't see that well over my head. Looking at the stage, I couldn't help but get a mega church vibe (and I heard other concert guests behind me say the exact same thing). It really is an amazing theatre, but I'm not sure it's a "rock" venue. I've never felt comfortable at a rock show where I can hear myself sing over the band playing. The sound setup is outstanding, especially the drum sound, but found the guitars and the vocals were drowned out in th mix. Amidst the numerous technical difficulties they had throughout (Anberlin had a rough start thanks to technical difficulties). Like I said, hard to pinpoint fault here, but just know the venue is breathtaking. The logistics of our concert weren't great, but whether or not that's The YouTube Theatres fault, remains a mystery. Great place to see a performance, but I likely won't watch a rock show here again, as it felt strange. All in all, eat before you come, unless you just got your taxes back, and if your over 6 feet, prepare to feel a little squished in a packed house. Great venue with some kinks to work out, but with the potential of this place, I'm sure they'll get...
Read moreIt's small, so every seat is a good seat to watch a band you love. The theater itself has some flaws, and the way they operate things needs some major changes. The concert started at 7:15. They start letting the line of people through security at 7:00. The food trucks they mention online are on the other side of security. In terms of sales of food, t-shirts, beer etc... leaving NO time for people to do anything but rush to their seats is pretty dumb. Also, the inconvenience and discomfort for some having them line up and wait like that is not a nice practice either. So, we got through security, quickly ran in, and as we were walking down the steps to our seat, the concert started. There was maybe 10% of the theater filled at that time. Now you have bands playing to an empty theater. I can't imagine opening acts appreciate that. My final complaints are about the theater itself. For a new/modern theater, I do not understand some of the mistakes it made in it's design. The womens bathroom is small!! I didn't count, but maybe 10 stalls. Seriously ridiculous!! The paper towels are squished o the wall next to the two sinks on the end. You have to wait unti the sink is not being used to reach in and grab a paper towel. The walls behind the sink are wide open. I'm not sure why paper towels are not attached there to keep the cluster of people from happening at the 4 sinks. The seating is a big issue. If you are a big guy or a larger sized person, this is not the place for you. These seats are SMALL. They are little like the seats in old-time theaters. There is also just enough leg room for your legs. Every time a person comes or goes, the entire row stands up, flips the seat up to move back to let them pass. Our row was pretty good, but two rows in front of us stood up at least 20 plus times during the concert. That does not include all the people finding their seats the first 30 min of the actual concert because they were just let in. The theater has good sound, and you get an upclose view from any seat. I have no idea why YouTube Theater makes visitors line up and then have to rush to their seats. The loss of sales to the food vendors and merchandise and liquor is just poor business. This is under the big dome ceiling of SoFi Stadium. Very cool looking and would have enjoyed eating and walking around this area before...
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