Cold Stone Creamery — Restaurant in Inglewood

Well my expense tonight was horrible my daughter an i came to coldstone to get ice cream because I have strep throat and I was looking for some relief from the ice cream. Some of the customers were rude trying to cut not saying excuse me. But what made my expense horrible is one of the workers tonight on 3/25 18 about 945pm to almost closing helped me. I got my same size that I would normally get 32 oz for $9.75. So any other time my order is made I have no complaints my 32oz is full with some leftover in a different container, however tonight I had to not only ask her if she can fill up my container but I also had to confront her about the amount that she gave me when I'm a regular customer and I know how the 32 oz works as well as a customer went right before me ordering the same size had the proper amount that I would normally get I'm offended because I spend the same money and waited the same time you take my money and I have to ask you to make it right when you know how it's supposed to be. What helps me not to cause a scene is what you do to people is going to happen to you. The same measure of lack of help( bad customer service) hurt pain and disrespect that a person may cause an individual is destined to come back in full. I just wish people would be more wise and really focus on customer service when they're on their job because you don't know what people are going through you can cause a person to break when all they're looking for is a friendly encounter with the person servicing them. Customer service should be based on leaving the customer with a positive impact making them have a desire to come back to continue supporting business as well as promoting the business. I'll still purchase Cold Stones but probably not at this...

Went to Cold Stone’s, I hadn’t been in a little while but I noticed that while my ice cream was being made all the ingredients that are supposed to go into it wasn’t being added. I ordered two gotta have it’s and one was already made when I looked away without the full ingredients. I ordered the same exact ice creams. I Ask the employee are you guys not putting certain ingredients into the ice cream anymore and he mentioned that oh I didn’t know you wanted that, so only got one of my ice creams with the full ingredients. I just took my ice creams as it was Because I can see, he already started to become frustrated with me by asking about the ingredients. I won’t be going back there no more. Just get tired of poor...

Gosh this is the worst cold stone i have been too, the staff serving us were so rude, i came first but they served the people behind me and was even about to take the order of the third set of people and kept me waiting, not only that they knew i was waiting for them, because they gave me eye contact and was smiling and the worst they were in their own world chatting nd smiling while i was waiting for to pay for my cake i even called out to them but one of them just looked at me and smiled and continue to talk to the other staff. GOSH I FELY LIKE JUST YELLING AT THEM LIKE HOW COULD THEY IGNORE AND CONTINUED TO SERVE EVERYONE I...