Comfort Inn La Porte — Hotel in La Porte

You'll be sorry you asked; this has all been reported to corporate. 1.) Two wobbly tables in breakfast area that kept spilling coffee/juice but that's only the beginning. 2.) Clunky, dangerous, slow elevator; 3.) Heavy vinegar taste in the coffee, indicating you don't rinse out the vinegar used to clean coffee maker/pots. 4.) Pressure to get me out well before the noon checkout time; what's with getting a phone call from desk to this effect PLUS housekeepers/carts camping right outside my hotel door waiting for me to leave --- and telling me as much --- even though I was still having breakfast, coffee, workout.Never experienced anything so rude! Noon means noon!; 5.) Front-desk guy and an employee loudly arguing within a few feet of where I was trying to enjoy some coffee and peace and quiet; they were yelling at each other in foreign language so don't know what they were arguing about. 6.) Not only that, same front-desk guy, confusing me with someone else as I was about to drive away -- he called me "Travis" even though my name is Mike --- banged on my passenger window and demanded to know why I wasn't honoring my "3-night stay." HE HAD JUST CHECKED ME OUT MINS EARLIER and could clearly see it was a 1-day stay; I have never stayed there more than one night. Check my travel history with you; La Porte is always a halfway rest stop between northeastern Wisconsin and northern Ohio, a trip I make annually. Instead of accusing me, a person with no record, of some sort of fraud, why don't you train your brain to recognize names/reservations correctly? I'm not "Travis!" Never was! I was booked online for one night only, and the (nice) lady who checked me in the night before repeated that fact and, correctly, charged me for just one night. I did not wind up getting charged for more than one night, but it was still a hassle and an insulting type of accusation. I should add that, all of these complaints (here and below) apply to my stays on both Oct. 10 and 15, even though technically this review is supposed to be for the 10th. Worst hotel experience ever, and likely qualifies as the worst hospitality/service industry experience of any type ever. This front-desk failure of an employee was also the same one who was, as noted earlier, arguing loudly in the middle of the breakfast lounge and pressuring me to leave 3 hours before checkout time.||7.) Haven't even gotten to the most egregious. Housekeepers eating up all of the food meant for guests, leaving the buffet at various times out of breakfast sausages and omelets. Housekeepers, as far as I can tell, trickle in around 9 or 9:30 a.m. for 10 a.m. shift. Must be a perk of the job to get free breakfast, but not at the expense of guests! I'm a late-comer for breakfast typically --- but not close to being later than the 9:30 end of breakfast --- but if you're on the later end of that time-frame, the housekeepers gobble up everything and it's a crap-shoot whether you can convince the staff to put more out. Breakfast attendant told me she's raised this concern "500 times" to no avail; indicates poor or weak management. 8.) Housekeepers -- sensing a trend here? -- taking up every seat and couch at the TV/social lounge adjacent to the breakfast dining area; hoped to have my post-meal coffee here to allow the clean-up of the breakfast area to begin. No such luck. 9.) One loudmouth housekeeper --- from the social area that doesn't belong to her --- blabbing at the top of her lungs (to whom, I don't know; maybe a co-worker at the front desk) that she wanted to change the channel from CNN (as if this is her choice, and not the guests') and then declared why. My review has been rejected previously because I directly quoted her disgusting, offensive comments, meaning the online censor threw it back at me thinking that I was the one making those rude statements (to put it kindly; apparently if I'm any more specific I will get turned down again). Let's just say she made comments denigrating people of my philosophical stripes --- and, located just 50 miles or so from Chicago, this hotel would no doubt cater to many, many, many people of this same stripe. Really good for business! Maybe management should tell her to keep her canyon-like big trap shut, because our money is green, too --- not that you're going to see any more of it. The Holiday Inn Express across the street treated me very warmly and kindly in one previous stay, and has far better facilities. The only advantage you had was price, and now you've forfeited it. Goodbye, forever, from a loyal -- albeit only twice-a-year -- customer. Keep in mind, all of those horror stories listed above occurred in a time window of just 30 hours or so (overnight stays of roughly 14 and 16 hours, respectively). Just forewarning others to avoid this place if they don't want the same miserable service and...

I usually stay at the Holidat Inn acros the street but on these 2 trips, that hotel was booked up. I was uneasy about staying here as the aprking lot is always nearly empty but thought id try it out. Theres not many options for decent lodging close to the job i was in town for. I'd give fewer stars if possible. The normal complaints are as follows: The thermostat didnt work. It showed an error screen the whole time. Thankfully i got the a/c working manually. The breakfast is crap. Cheese omlette, terrible buscuits and gravy etc. This was 5 days in a row the first trip and all 4 days of my second trip. On to the real issues. For one, the shower was down for two days for what they called scheduled maintenace but both days it was from the time i got to the hotel after work(4pm) until well after bed time (after 11pm) This is a lie, period. I've been a sevice tech for heating and air at many hotels and commercial service buildings. Nobody in the service industry would schedule such a thing at peak hours for shower usage. The water to the entire place was down. And thats fine, just be honest. THE MANAGEMENT WHICH IS THE OWNERS SCAMMED ME FOR THE 45 DOLLAR INCIDENTAL FEE ON BOTH TRIPS. I stayed here for two seperate weeks on two seperate occaisions in october and november. Both trips were work related. Both times i was told there were stains on sheets. I blew it off the first time but on the second trip i got home and saw the same charge. Niether time was i called and explained the reason. I reached out to them and politely inquired as to the reasoning for both charges. They gave me the same answer for both. They said is was due to a stain on the sheet they could not remove. Told them it probably had alot to do with going to bed dirty. And with working as a tradesman, this isnt just feeling dirty from not having a bath. I was given the run around and was too fed up to deal with them so i called corporate and was told they dont handle billing so basically im screwed out of my money. An expensive lesson but ive definitely learned it....

This area has low-quality hotels, move on! Regarding this Comfort Inn (basic Super 8 quality or less, but at ridiculous $131 per night) ... Evening front desk person was nice, but that's about the end of the positives for this place. The bed smelled like a wet dog (didn't notice til too late at night to go through a room change). I didnt notice until late that the bathroom sink was clogged, took five minutes at a time for it to drain (gross!). (most annoying) there is a 1/4 inch crack on both sides of the room door (on purpose for some reason) that lets a huge amount of light in the room from the hall while TRYING to sleep. I understand light will come thru curtains, but the main door is crazy! It lite the entire room up and no way to block it. Breakfast was awful, cold, wet egg/cheese omelets (not at all as good as it might sound), and old Special K cereal (likely generic brand). At least there was the waffle, but that's about it. MSNBC on the breakfast TV three days after the election. Asked if they could switch to something else and she didn't know how to change the channel (note: NO ONE watches that channel except hotel owners!). If you're a verizon phone user, the hotel area is weak and can't get phone access in the room (not hotel's fault, but another reason NOT to stay here). I told front desk these issues, response was "we'll make sure to fix that for the NEXT guest!" Well, glad I could do your job so the NEXT customer will be happy, but screw me I guess. Finally, I reported this to the main website and no response. The more foreign ownership takes over the hotels, the less quality or customer concern....