Tru by Hilton Naperville Chicago — Hotel in Naperville

This hotel is like if IKEA and a candy store had a baby. The lobby is modern, colorful, and full of quirky seating options that practically beg you to plop down and pretend you’re cooler than you are. Big TVs, a pool table, board games, coloring books for kids, and most importantly a 24/7 snack bar. (Pro tip: bring your life savings if you plan to buy the ice cream. My son fell in love with it, and one little cup cost us $4. Think “movie theater prices,” but without the free sticky floors.)|Bonus points for the secret paved path that leads straight to Cracker Barrel ~ biscuits, rocking chairs, and prices that don’t make you weep like the snack bar does. |We booked the room so our son could swim, but let’s talk about rooms. They’re…fine. Basic. Not “wow,” but not “yikes” either. Ours had two queen beds, one lonely chair, and a bench under the TV. Translation: if four people stay here, someone’s eating dinner cross-legged on the bed like it’s a picnic blanket. Beds? Serviceable. AC? Arctic blast approved. Water pressure? Strong enough to knock regrets off your shoulders. But housekeeping? Let’s just say I found enough crumbs behind the bed to make a trail for Hansel and Gretel. I bring Clorox wipes to every hotel to wipe down high-touch surfaces, and after cleaning our room, they looked like my kids’ socks after recess.|The pool area was actually pretty solid. New-ish, clear water, not humid enough to suffocate you while supervising the kids. Depth ranges from “toddler splash zone” to “just deep enough to lose your sunglasses.” There’s a little couch for lounging, a bathroom with a changing table, and plenty of towels. Sadly, no swim-up bar, but hey, it’s Hilton, not Vegas.|Breakfast was…meh. They had a variety of breakfast foods, technically. A sluggish pancake machine that tests your patience, sausage links, hard-boiled eggs, cereal, fruit, toast, and mini omelets. But no waffle maker. And that, my friends, is a crime against humanity. The coffee, however, was my redemption arc. They brew Lavazza, smooth, bold, basically angel tears in a cup, and I believe it’s available on tap all day. Bless them for knowing caffeine is a round-the-clock emergency.|Staff were friendly and we never had to ask for anything, though I almost asked for a broom to sweep up previous guest crumbs. Instead, I decided to live dangerously since they seemed to be swept up against the back wall. Most of our time was happily spent in the pool, lobby, or sitting outside under the twinkle lights. Beautiful September night, no fire pit required. Which is good, because they didn’t have one anyway.|Bottom line: cheap(ish), cheerful lobby, good pool, snack bar that’ll drain your bank account, and rooms where the vibe is “clean-ish.” Would I stay again? Sure. Would I wipe down everything like I’m prepping for...

This hotel is like if IKEA and a candy store had a baby. The lobby is modern, colorful, and full of quirky seating options that practically beg you to plop down and pretend you’re cooler than you are. Big TVs, a pool table, board games, coloring books for kids, and most importantly a 24/7 snack bar. (Pro tip: bring your life savings if you plan to buy the ice cream. My son fell in love with it, and one little cup cost us $4. Think “movie theater prices,” but without the free sticky floors.)

Bonus points for the secret paved path that leads straight to Cracker Barrel ~ biscuits, rocking chairs, and prices that don’t make you weep like the snack bar does.

We booked the room so our son could swim, but let’s talk rooms. They’re…fine. Basic. Not “wow,” but not “yikes” either. Ours had two queen beds, one lonely chair, and a bench under the TV. Translation: if four people stay here, someone’s eating dinner cross-legged on the bed like it’s a picnic blanket. Beds? Serviceable. AC? Arctic blast approved. Water pressure? Strong enough to knock regrets off your shoulders. But housekeeping? Let’s just say I found enough crumbs behind the bed to make a trail for Hansel and Gretel. I bring Clorox wipes to every hotel to wipe down high touch surfaces, and after cleaning our room, they looked like my kid’s socks after recess.

The pool area was actually pretty solid. New-ish, clear water, not humid enough to suffocate you while supervising the kids. Depth ranges from “toddler splash zone” to “just deep enough to lose your sunglasses.” There’s a little couch for lounging, a bathroom with a changing table, and plenty of towels. Sadly, no swim-up bar, but hey, it’s Hilton, not Vegas.

Breakfast was…meh. They had a variety of breakfast food, technically. A sluggish pancake machine that tests your patience, sausage links, hard boiled eggs, cereal, fruit, toast, and mini omelets. But no waffle maker. And that, my friends, is a crime against humanity. The coffee, however, was my redemption arc. They brew Lavazza, smooth, bold, basically angel tears in a cup, and I believe it’s available on tap all day. Bless them for knowing caffeine is a round-the-clock emergency.

Staff were friendly and we never had to ask for anything, though I almost asked for a broom to sweep up previous guest crumbs. Instead, I decided to live dangerously since they seemed to be swept up against the backwall. Most of our time was happily spent in the pool, lobby, or sitting outside under the twinkle lights. Beautiful September night, no fire pit required. Which is good, because they didn’t have one anyway.

Bottom line: cheap(ish), cheerful lobby, good pool, snack bar that’ll drain your bank account, and rooms where the vibe is “clean-ish.” Would I stay again? Sure. Would I wipe down everything like I’m prepping for...

This is a very comfortable place to stay and the staff at the front desk are so incredibly helpful and honest workers. Pretty standard room at first sight... but once you settle in you notice with great little modern design elements that are also functional (see the last paragraph to see what what included in my room). The beds are extremely comfortable. Great smelling shampoo, conditioner, soap, and lotion that are all in environment friendly dispensers (I have allergies to a lot of stuff - and had no issue with their product). Also, great water pressure! Gym with pretty new equipment. A laundry room with app or coin capabilty! A 24 hour market that has wine, beer, snacks, and semi emergency needs - so convenient when you need a snack in the middle of the night. Breakfast bar that changes up a little bit every morning (free). Cleaning staff are very friendly as well. The pool is a great feature but I love the hidden gems at this hotel that you may not see right away: board games in the lobby, modern and comfortable areas to relax in the lobby... little office cubbys with desks, lights, and privacy sectionals. A pool table too! I'm sure I've missed a few details in this review but for the price, overall, you get some great amenities and great service. Also, if you have any issue at all - if you bring it up they will absolutely help and do what they can. I only had one little issue and they went above and beyond. I didn't really complain... I just asked for clarification... and they truly did their best to help. Honestly, this might have changed my preference to airbnbs... I know what to expect when i go to Hiltons and now I'm realizing they give you the extra security and trust that are lacking with 3rd party places. Will edit/attach photos soon Location: Nearby a 711, a short drive to dunkin donuts, and a short walking distance to a restaurant. While you may drive into what seems like a industrial area... you are on the 2 main roads that will take you to the areas you want to go to (pretty much a straight shot). They also have white boards that are organized "things to do," "staff favorites," "bites," "drinks," etc. Other things included in a single king: Desk and desk chair, mini fridge, phone, alarm clock, ambient lights and larger fixtures (some are adjustable!), bench with storage, tv with access to live tv tubi and Netflix (you need your Netflix account info), thermostat heat/ac, wood floors, free wifi, alarm clock, (2-3) trash and recycling, multiple plugins, usb plugins, full length mirror, coat hangers, designated smoking areas outdoors, iron and board, hangers for clothing, ice bucket, privacy shade and blackout shades, end tables, kitchenette table, shower, extra safe...