Firehouse Subs Pebblewood Commons — Restaurant in Naperville

The first time I came here I looked at the prices and thought, “they must be crazy! They are so expensive!!!” And then I had their food. Worth every sent!!! I love eating here and whenever we are undecided I recommend this place. They are a fancy potbelly’s but that doesn’t describe them very well at all because they are that much better than potbelly’s. I was not a fan of a hot sub, I would put up with it but considering they toast their bread, heat their meats and make sure the cheese melts every time The whole sandwich is the same temp. I dislike “hot subs” because often only half as hot and I am a fan of adding veggies, which are typically cold and then make that hot sandwich a soggy room temp with pockets of cold. Firehouse makes the whole sandwich hot and even though the lettuce onions and tomatoes are fresh and not heated they are not an ice cold temp that makes the whole sandwich luke warm like what happens when I eat at potbelly’s. The only thing I wish they didn’t change was their sauce collection. When they first opened this location they had a whole shelf dedicated to super hot and a shelf dedicated to medium/mild sauces. Now they mostly have medium/mild and it’s hard to get a good super spicy sauce mix to add that extra...

Idk I don’t like to make a stink about a pickle but really? Firehouse is great and all but how does an individual decide to include this pickle in an order. I’ll still give 5 stars because the food is good and we are talking about a pickle. This addition to your sandwiches is the reason my lovely wife likes to order from here (not only is it a tasty treat, but it’s a great palate cleanser).

I have 2 requests. Admit that this is not a correct pickle size (a pickle spear should not be the size of lime wedge). Allow me to come and pick a replacement pickle in the near future.

If my demands are not met, nothing will happen and I will probably still order from your store.

This pickle choice was a conscious decision by...

It was a long wait to get a sandwich. After a friendly, but awkward order-taking. A small group of people came in that were apparently known to the people working at the shop, it was more important to laugh it up with them than it was to make the order of a customer who already paid. After waiting a while, someone came over and realized I'd been forgotten and got my order made. No apologies for the delay or acknowledgment that I was sitting there waiting a long time. I had been only one of two customers in the shop, the other was being finished up as i...