Norwalk Inn & Suites — Hotel in Norwalk

So I kinda struggled with this review. Trying to figure out if I wanted to give them a 3 or a 4 star rating. I’m going to explain my dilemma, so you can understand my struggle and decide for yourself. Pros: Says newly renovated 2 room suite with king beds (3 beds) - fair price Refrigerator/microwave Front office staff was nice, but didn’t seem to speak much English Parking area was somewhat enclosed for private parking Late hours to check in

-Cons: -Newly renovated to me means within the past 6 months not 3 years ago -Only 1 television for two rooms No coffee pot/ Ice machine No telephone Somewhat clean except baby pacifier under couch Broken door separating the two rooms Upholstered chair has a shower towel on the seat to cover up bad upholstery and damage Old furniture (locker room style) Mediocre furnishings Sheets didn’t fit the beds Smelled like a dentist office Tiled floors instead of carpet in bedroom, so felt not as cozy and jail like Bathroom Reno was a little different and was missing a bath plug Dryer didn’t turn off unless unplugged

So looking at all the pros and cons I decided to stick with 3 stars because I didn’t want to misguide people into staying if they were expecting a higher class facility. Did it suit our families purpose? Yes. Did it meet hotel standards or expectations? No The best thing about it was the price, so if your looking to save money like me then this is a good place to go. In all honesty this is truly a personal preference and...

Yes its true that place does have roaches I killed close to 5 during my stay, Towels old and dirty holes in walls patched up with drywall or what not the bathroom had a fan hsngin from one end as if it was ready to fall on u any time and it was loud and rattleing as day went by floor was full of all the dust and dirt collected from the fan hanging , I asked the lady for a broom she said someone has it try after 3pm. Really One broom shared for a 40+ room Motel Wow thats really really bad and they have no shame. Everyone there is on extended stay and they all know each other In and out all day from room to room and for sure dope feens most of them living there a homeless shelter is cleaner then that over priced Non Remodeled Room the tile on floor had holes in it. The Tv is crappy old the chairs in it had soiled stains and tears. Im shocked this place is in service Inspection really needs to run a check thru that horrible nasty unsanitary place. I would demolish it if it was up to me. Really Serious and they run it with no shame but with pride.But reason this place has business is due to them allowing these dope feens and dope slangers do what they want so they look at it like they arent complaining so ill let em be which is how they mske theyre money with the few that have extended stay there. not one good thing to say about...

DO NOT STAY HERE the first room the we got REEKED of cigarettes after claiming they are “smoke free” rooms second room that we got had water near the tub and I just put a towel over it and moved it over. Minutes later the bathroom floor was covered with water then we noticed that the water was coming from the bottom of the toilet after being flushed. They fixed it. We left for about 7 hours came back at midnight to more water on the floor, not coming from the toilet anymore. Went to get the midnight staff and said there was nothing he could do. We wake up at 8 in the morning to water dripping from the ceiling at the entry door & bathroom. THERE WAS URINE & FESCES coming out of the bathtub and the floor was covered in water. I went to go speak with the front desk & expressed my frustration to which she called her “manager” & they offered me a 20$ discount. 4 people woke up in the morning and couldn’t shower or use the restroom and had the bathroom flooded 3 times and all we got was a 20$ discount. Not even an APOLOGY. The rooms also have the smoke alarms ripped out, so good luck if there ever is a fire. This is unacceptable especially for a hotel charging 140$ for a night. It seems like the same has happened in that room before because the bathtub was stained about halfway with a blue tint and the ceiling had obvious...