Mattress Firm Norridge — Hotel in Norwood Park Township

My husband and I were in the need getting a bigger better supporting bed. We went to mattress firm on Harlem first to get a better feel of some mattresses we had seen online. Matt was the gentleman that greeted us and explain the difference between the mattresses we were interested in. He was very knowledgeable and definitely did NOT try to push anything on us. So as many people do, my husband and I wanted to check out some other places before making a decision. Well needless to say we ended up right back with Matt at Mattress Firm. The other competitors sales people were too pushy, had no more knowledge than the one or two sentences written on the board advertising the mattresses and another was just rude and sarcastic we didn’t even bother looking at that place. But because of Matt’s genuine honesty and professionalism that had us make a return visit the very next day. We got a great deal on our king size bed and the delivery process couldn’t have gone any smoother than I’d hoped. The delivery men were just as professional and quick with set up and discarding of our old mattress set. I will definitely recommend anyone looking for a good deal and professionalism to make the process easier please go see Matt at the mattress...

I decided to check out this location with my partner to shop for a new mattress. Bill was absolutely fantastic. Unfortunately, he was working by himself and there was a bit of a wait, but he made sure we were taken care of regardless of the other clients in the store. He offered us water, gave us some pillows to try out the beds, and answered any questions we had when he was free. I feel confident with the decision we made in purchasing our new mattress. Our delivery date was scheduled for Tuesday due to no availability on Monday which would have worked perfectly with our work schedules. He mentioned that he will keep an eye out for any changes and sure enough I got a text the next morning with the requested delivery date. With it being Black Friday, Bill had great customer service and I'm glad I was...

I had been trying to buy a bed for long time but was always unable to figure this out due to a time sucking job i had. Never enough personal time. One day I went in fed up w my old bed. Bought a great new bed that turned out to be just ok. But BOY was the PRICE tag out of this WORLD! I just am upset I was upsold on a more EXPENSIVE base that honestly was not a need. I paid through the NOSEEEE... I'm NOT happy. THIS Happened at a closed branch not here. But yeah I will NEVER AGAIN do business with this company. At least not unless I do price shopping around even if it takes forever. Much rather get something reasonably priced from their competition. AVOID MATTRESS FIRM UNLESS YOU HAVE MONEY TO PAY FOR...