Super 8 by Wyndham Park City/North Wichita Area — Hotel in Park City

We were discriminated against and were attempted to be taken advantage of at this motel. To be fair we intend to speak face to face with Jesse and his manager, if Jesse is not the person in charge of this motel, tomorrow because we were not physically present at this encounter. Although we did try to speak to Jesse over the phone as we were made aware of the situation, he proceeded to talk over us and did not allow us any room in the conversation. This evening, I booked a room here through Priceline. I picked this hotel on the Express option, and when I did, there was not a specific option to select a certain bed type. If there would've be an option, I would've chosen a room with double beds. My assumption was that a single or double bed selection was done upon check in, as is the case in all my past bookings. The two gentlemen for whom I'd booked the room attempted to check in and requested a double bed room at the front desk. The Manager, Jesse, insisted on an additional charge or payment. He was not kind or polite. At this point, the motel already received or was guaranteed their payment agreement from Priceline. I'm certain this hotel had various types of rooms available as it was by no means at capacity. Customer service was definitely not their priority. These two young men/customers were treated poorly during this encounter. They just needed a room to rest and relax after a long day of hard work. We want to publicly express how disheartening the behavior was at this...

I stayed at this hotel for four days . On my last day they said i reserved 3 rooms for one day .they also said they would not refund my points.so been frustrated i called the wyndham customer service,i talked with 4 customer service representative then finally talk to a supervisor. she said they can not keep your points she refunded my points.they can not keep your points this supervisor is going to request the other representative to be better informed on the riles and regulations.they tried to double charge me and they do not abide ny the wyndhams guidelines.so after hours of this the supervisorade my reservation and made everything right. So thats major one next the coffee pot and microwave did not qork on the room the wifi kept kicking me off i had better luck with the hotel behind them with there wifi. There breakfast is supposed to ne till 10 and on the days i was there they where already cleaning up at around 9. And talking about bad customer service very unfriendly the lady had wore the same clothes for two days. I felt i was not wanted and they appreared they arr from india and so was thoe representative and i belive they sided with one another and i felt discreamated and talk down to me.until i talk yo a supervisor and yhe supervisor did speak correct English. And the hole place just jad a bad oder in the whole place just smelled like bad bad body oder the sheets smelled not clean the...

Omg, what a nightmare!!!! I reserved a queen non-smoking room and was put in a queen smoking room. Same story as many others stated in their reviews-he kept saying it was a non smoking room, but as soon as you open the door to that wing of hotel it reeks of cigs!! Once in the room the bedding, curtains and furniture reek of old smoke!! I called customer service after he refused to move me to a non smoking room, and got the run around for over an hour there as well, as he kept telling them it was a non smoking room, which was a boldfaced lie!!!!!! He said he would move me but then I would have to pay more because it was a king bed omg!!!! I said that I did not make the mistake- I properly made the reservation for a non smoking room and I shouldn't have to pay more for their mistake. The worst customer service I have ever experienced, from both the hotel and Wyndham. I RARELY have ever said anything even remotely bad about a place, but this was just such a complete lie from the guy and such poor customer service from Wyndham that I felt I had to say something! Steer clear of this property!! It used to be decent for a cheap hotel, but no...