City Line Hotel — Hotel in Philadelphia

I am currently sitting on my bed – nose running – wearing 3 pairs of socks, sweat pants, and jeans. It is 10 degrees outside and my heater doesn’t work. This is my fourth room. Yes, fourth. Room 1 was disgusting. Cobwebs hung from ceiling and swayed with the cold air from the heater in the corner of the room which was squealing mechanically as it failed to do its job. Sheets of ice LITERALLY lined the interior of the glass. The mattress was stained with a dark red fluid: blood? Bed bug excrement? A tipped bottle of wine that a previous guest used to drown their sorrows after paying for a room in which Bear Grylls likely couldn’t survive the night? These things were fine. The rate was manageable and I’m not a baby. Then 8:00 rolls around and GUESS WHAT the TV doesn’t work and I miss America’s Got Talent. Not only was the remote missing but the buttons were physically removed from the face of the early 2000s CRT television. I would be impressed by the sheer tragedy of my situation but NOT WHEN I’M MISSING SUSAN BOYLE’S BEAUTIFUL VOICE. The final straw had been dropped and I went to ask for a new room. Room 2 looked okay at first. There were fewer cob webs and the TV at least came from the past decade. I then pulled back the sheet on the bed to find massive dark red stains. Again I dealt with the blood vs wine question but fortunately this room had 2 beds and the second didn’t have any obvious abnormalities. Most importantly, the heat was blasting across my body making me feel --- well anything as I finally got the sensation back in my fingers. I poured myself a drink as I’m positive many did before me and collapsed on my bed while praying bed bugs weren’t hiding in the crevices. Finally! Comfort. The reason I am staying in this hotel at all is because I’m interviewing nearby tomorrow so I obviously need to look my best. My keen foresight suggested that I check the bathroom to ensure that the shower actually worked. I’m sure it comes to no surprise that it didn’t. One of the handles didn’t work at all and given my amazing luck it was obviously the hot water. SO I asked for a third room preferring not to endure a cold shower tomorrow morning and with profuse apologies was given one. Room 3 isn’t worth talking about as the beds were only half made and it was still clearly dirty from the previous guest. BACK down to the receptionist to get room 4. Room 4 is definitely the best of the four. I only found 1 cob web dangling from the ceiling. The blinds are covered in splashes of a dried dark brown fluid that I can neither understand nor place. Blood? Reproductive fluids of some insect? The mystery remains. My smoke detector is conveniently wrapped in a plastic bag (hopefully from a previous guest?) in case I feel like smoking some MJ (which the entire place reeks of BTW). As can likely be implied from the beginning of this review, however, the heater once again doesn’t work and I’m out of motivation to complain a fourth time. TL;DR DO NOT STAY HERE THE REVIEWS ARE 100% ACCURATE AND I KNOW THIS BECAUSE I LITERALLY...

BAIT AND SWITCH. FILTHY. One star for the very nice and professional clerk (she deserves 5 and a lot of money for working here). plus, you have to check a star to post the review.

I arrived for check-in for a 3 night stay for a local wedding. This "non-smoking" hotel room had both an elevator and hallway that were filled with cigarette smoke. Visually the lobby and hallways were yellow from it. The elevator reminded me of badly maintained NYC public housing elevator. The public spaces lighting is dim.

I opened the door to my room, and in shutting it saw a roach right in the middle of the back of the door. I did not enter the room for further inspection of bedding, bathroom, etc.

I went down to the desk clerk, a lovely young lady, informed her of the conditions, said I was rejecting the room based on roaches and smoke, asked for a refund. She performed it within the limitations of her system, with professionalism and politeness.

There was a $70 difference between what my credit card had been charged (more), and the refund being processed with a completely different credit card. I called my card company, lodged the complaint, asked for the entire charge to be denied.

The photos on the website are lovely. I expect they are ancient. This property is in terrible condition and looks nothing like them.

I write this from the clean and lovely Hilton across the street, which I...

This can't even be classified as a hotel. It can't be classified as a Motel either, come to think of it, this wouldn't even live up to the standards of a Hostel. This is basically the projects!!!! There rooms, hallways and elevators are BEYOND disgusting. The elevator has graffiti and it and the hallways always smell like weed. The rooms are nasty and dirty with bugs everywhere. I feared getting bed bugs. This place is so nasty and ghetto that the check in desk has bullet proof glass!!! Stay away from this place. I agree, you get what you pay for, after going here trying to save a bit of money, I learned my lesson and left. I payed triple the amount I paid for this hotel to go to a 5 star hotel downtown. That is how traumatized I was by this filth bucket. I honestly thought, I could have been killed here. There's definitely drug runs and all other sorts of illegal activity happening in the place. Seriously, it's not a hotel...it's the projects...you've been warned. It's really the North American Motors Inn...again I think they tried to change the name because of how horrible it is. You can't control the temperature of the rooms so it's always hot, the internet doesn't work, and there are NO ammentities...