Nice hotel located just outside city center. I like that it's location is tucked away but very walkable wherever you need to go. It's location lends to it being quieter too which was nice. Still provides a good view of parts of the city.
The staff were all great. I travel a lot and the primary reason for me writing this is the people here made the difference. From the valet (which btw you must valet no other option) to the housekeeping staff, everyone was great.
Pros: Room was beautiful and clean, Bathroom too. If I could design my perfect hotel room , it would be the 1 king room at this AC Marriott. Outlets and charging is everywhere in the room. Leave the plug strip at home , bring your chargers and USB-A cables , you'll be styling. EV charging : included with valet parking. Just ask and if there's a spot , you'll wake up to your car all charged up. It's a 7kw unit btw. You cannot park here (it's a bylaw) but valet team had no issues with this. Hydration station: I drink a lot of water and having a room with ice AND filtered water to fill water bottles was great. Rooftop bar/restaurant. This is a must see if you stay here. Good team there and really great views inside and out. There are 2 ways to get there too, be sure to look for signs on your floor. Food: Only had breakfast here but what I had was surprisingly good. The breakfast opened late the day I was there and were in a frenzy but still polite and accommodating to guests. That's hard to do. Again, strong staff here.
Cons: Unload area/Lobby: Due to the location of the hotel being fully on street there is no covered unload area. If it's raining and a busy check in/out or valet cycle the lobby area is a bottleneck. Location. This honestly was not a con for ME. I liked the location! As noted, I like that it's not against a main/busy area. The older parties in my group were not so much in favor of the extra block we had to walk to get to things. So fine, 'll mention it here. Price : You get what you pay for. Was about 450 a night (plus valet) when I stayed. I did love the hotel but would have stayed longer had the rates been a little closer to the more centralized hotels which topped out closer to 380-400. That's where that valet fee starts to sting.
There is a large open lot next door for 30$ a day , but for the extra 10$ and tip it was worth it to keep...
Read moreThe AC Hotel is the perfect venue for you and your wedding guests. My husband and I got married in late July 2022. Our venue was in South Berwick, ME (about 30 minutes away) and we wanted our guests to stay in the lively Portsmouth, NH. We got linked up with Katrin, who made every step of the process easy and seamless. She helped us to book a room block for us and our guests. While expensive, I would say that it was absolutely worth it due to how nice the hotel and workers were and the proximity to downtown Portsmouth.
The rooms were clean, huge, and had everything you would need. How easy it was to navigate downtown Portsmouth makes this location key. Some of our guests stayed in other hotels in Portsmouth which were also very accessible to events we had at the AC. Attached to the hotel is the Rooftop at The Envio- an awesome rooftop bar where we ended up doing our first look photos (which came out awesome!) We had our afterparty at the Barrio (a stone's throw away) so it was very easy to shuffle home after a long night (again: location, location, location!)
The morning after our wedding, we hosted our Farewell Brunch at the AC Hotel in one of the banquet rooms. My mom is not easy to impress- but she still jokes that this brunch was like “another wedding”. Firstly, Katrin made sure everything was all set up and beautiful. My mom was allowed in a little early to place our centerpieces from the night before as extra decoration (although the room itself was so beautiful it hardly needed it!) Anika (sp?) and the staff even helped her move things around. The brunch staff was fabulous- they were helpful and kind- accommodating and awesome! The food was phenomenal. I know what you’re thinking- how could the food be phenomenal at an after wedding brunch? When I tell you almost all of our guests commented on how great everything was- that’s an understatement. Fresh fruit, sausage and bacon, eggs, pastries, a yogurt and granola station, coffee, juices- you name it! This food much succeeded in quality and taste in any other hotel brunch I have attended. I promise I’m not saying that because it was my wedding!
I would not hesitate to recommend the AC Hotel for your wedding hotel room block, post wedding brunch and anything in between. We loved it so much we’ve made the trip back a few times and we will be sure to...
Read moreMy husband and I stayed here for 4 nights for a wedding weekend. We were put in a room on the 2nd floor the first night and let me just tell you, we got no sleep that night! It sounded like a herd of elephants were stampeding above our heads from 12 am - 4 am! We talked to the front desk the next morning who agreed to move us to to the top floor - but instead of a king size bed that we had paid for, they only had a room with 2 double beds. We took it just because I could not sleep another 3 nights with that noise. Next- let's talk about the room cleaning. They skipped our room every single day. We weren't even there at all during the day so they had plenty of time to come in and clean. When we asked why this was happening, they responded that they only clean the rooms "every three days." So you mean to tell me we don't receive any new towels or cleaning of the room for pretty much our entire stay? We paid a lot of money to stay there and to not have the rooms cleaned every day was very disheartening to me - especially as a pregnant woman. The bars - the upstairs rooftop bar is beautiful, great food and great drinks. However, that bar and the lobby bar, both close at 10 p.m. even on weekends. We couldn't even go there after the wedding for a nightcap to hang out - and the wedding was in the hotel. Missed opportunity for sure. Yes, there is a $40 parking fee for valet parking. It was quick to get our car in/out when we needed it, but a big price tag for sure. The room itself was super small and absolutely zero storage for your personal belongings. Forget putting your stuff in drawers or asking for a luggage rack to hold your suitcase- they don't have any! We put our suitcases on an extremely thin bench under the TV - and if I flipped the top of my suitcase up to get any clothes out, it blocked the TV on the wall because it was hanging so low. Very poor design. Needless to say, I expected much more from a...
Read more