Please correct me if I'm wrong, but I think there is some confusion when it comes to the hotel/motel star review system on Google. Normally, hotel star ratings are used to classify a hotel according to their quality/cost. For example, a 5 star hotel should be expensive and you should expect the best service/quality/experience etc. At a 2 star hotel, one should expect a lower price with lower quality amenities, etc.
But how should a 5 star review system be handled when you are intentionally looking for a low priced hotel and accordingly expect lower overall quality to begin with?
The Budget Inn of Riverside, I'm giving a 5 star rating, not because it is a 5 star hotel or because it is the nicest place, because it's not. It's an older building with family member type staff.
However, I give it a 5 star rating, because I got exactly what I expected. You get what you pay for and my priority was cost, nothing more. If this review system was specific to hotels in the same price range, then my review might be different.
In short, my 5 star review is not representative of the quality or price range of the Budget Inn. My rating represents how well my expectations were met. I was looking for the cheapest place and that's exactly what I got so I'm happy. The staff was friendly and the owner has been running this place for over 20 years so he knows how to run the business properly and is a fair and reasonable person while also maintaining strict rules because he has to.
If you're looking for a freshly remodeled facility with the nicest amenities, this isn't the right place. Spend a little more and stay at one of the bigger names. But since you're sorting by price to begin with, you should save the 5 or 10 bucks and stay here. I have seen bed bugs at newer, more expensive places and here I...
Read moreDO NOT STAY AT THIS MOTEL UNLESS YOU WANT TO BE CALLED AN OR TOLD YOU ARE A MORON. I KNOW THIS FIRST HAND AS THIS IS WHAT THE MANAGER DANNY SAID TO ME ABOUT MY SON. ALL I CALLED ABOUT AS TO WHEN HE COULD COME TO PICK UP HIS CLOTHES. THEN DANNY PROCEEDS INTO HIS DEGRADING INSULTS AND WAS CURSING AT ME bySAYING "HE DIDNT WANT ANYMORE OF THIS SH..". I ATTEMPTED TO LET HIM KNOW I DONT CURSE OR WILL ALLOW ANYONE TO SPEAK TO ME IN THIS MANNER. DANNY WOULDNT BE QUIET. I AM NOT NOW OR HAVE EVER HAD ANY RACIST BELIEF. OBVIOUSLY THAT IS NOT THE CASE WITH DANNY. I DONT KNOW WHICH NATIONALITY HE IS, ARAB, MIDDLE EASTERN, OR PAKISTANI, BUT WHATEVER IT IS HE IS NOT PORTRAYING IT IN A POSITIVE LIGHT. WITH THIS TYPE OF BEHAVIOR I CANT BELIEVE ANY GROUP WOULD WANT TO CLAIM HIM. EITHER WAY IT DOESNT GIVE HIM THE RIGHT TO TELL SOMEONE THAT "YOU HAVE DEALT WITH PEOPLE LIKE YOU". IS IT JUST BLACK AMERICANS HE THINKS HE CAN JUST SAY ANYTHING TO OR IS THE ABUSIVE DEMEANOR TO EVERYONE THATS NOT LIKE HIM. WARNING: STAY AT YOUR OWN RISK. OH LET ME CLARIFY, "I AM A STRONG, DETERMINED BLACK LADY, NOT AN ANGRY ONE. ITS ONLY BECAUSE I CAN STAND AND SPEAK UP FOR MYSELF. THIS IS HOW I RAISED MY CHILDREN, NEVER ALLOW ANYONE TO ATTEMPT TO TAKE AWAY YOUR SELF ESTEEM. WELL. WELL TRAVELLERS ENOUGH FROM ME, BUT THANKS IN ADVANCE IF YOU READ...
Read moreDon't ever ... Ever stay here!! Unfortunately, most affordable room in the area were booked the weekend I needed to stay in Riverside, so despite bad reviews, I gave this place a try. I got a 2 double bed for my husband & 2 kids. As soon as we pulled up we saw a hooker out front but proceeded. I went to pay the guy took me to the room and gave me a quick glance. It was so uncomfortably muggy and dirty compared to placed I had stayed before but I had no choice but to take it. All surrounding placed were charing $130+ a night. This place charged $90. As soon we we get settled in the room we began to see roaches! And I don't mean baby ones!! We were not gonna stay in a room like this, especially with 2 kids! My husband talked to the manager and he said no refunds. My husband told him if he didn't get our money back he would call health and sanitation. So, he gave us our money back. As soon as we left we all began itching very bad! Bites all over! Yes.... Bed bugs!! We left and paid to stay at the Comfort Inn right around the corner & I'll tell you... Paying more was so worth it!!! Don't penny pitch because you will be disappointed. As soon as we saw the comfort in we all were relieved! It was like pulling up to DisneyLand compared to that disgusting dump! Worst experience ever...
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