Ruidoso River Resort — Hotel in Ruidoso

The resort is beautifully situated and centrally located. The apartment was well-laid-out, spotlessly clean, and extremely comfortable, with high ceilings, good atmospheric lighting, several nice area rugs, attractive furniture, a gas fireplace, and a large well-equipped bathroom with a washer/dryer unit in an adjacent closet. We didn’t use the kitchen much, but there was every pot, pan, dish, cup and glass anyone could ever want along with a good set of knives and other food prep tools, even herbs and spices. ||The windows in our unit (3-305) were well soundproofed (not that there was any need) and overlooked a rushing stream that made an excellent sound backdrop. The balcony was good sized and had chairs and a dining table. Heating worked fine and based on that we assume the A/C would too in warmer weather. Extra touches included good bedside table lamps for reading, more than enough electrical outlets, and very fast internet. I will say that from our standpoint, the king-sized bed was too soft, but I realize people have different preferences in that regard.||The final point I’ll now discuss at some length is why I put both the “plus” and the “minus” in the title. The plus: the resort has clearly articulated rules in terms of social gatherings, quiet times, guests, music, post visit clean-up, and every other conceivable matter. From our perspective, that was a very very very good thing, but the resort is clearly not a place where people who like to party hard will want to stay. ||The minus: I repeat that we had no issue with any of the rules, but the way they were spelled out in the rental agreement seemed legalistic, excessive and even a little creepy. The agreement, which was sent in electronic form attached to an email after the payment transaction was completed, was several pages long and required initialing in several places and a signature at the end. The initialing related to each “set” of rules. ||And then there was this: “There will be NO refunds to LEASING TENANT due to ANY breakdown of appliances, HVAC systems, TVs, other appliances or other [ . . . ] equipment.” Really? If I can’t occupy my room because it’s below freezing inside, surely I should be entitled to receive a refund, right? Clearly, the owners of the resort have a very competent legal team at their beck and call. It wasn’t a big thing, but I did leave feeling a little like a schoolchild who might have been scolded if I had...

We stayed in Paloma Blanco and unit was beautiful. Perfect location to shopping. It is on the second floor and we, however, experienced terrible noisy upstairs guests that had absolutely no respect for downstairs guests. Non-stop banging sounds coming from the ceiling on our first day from check-in until 11PM. Our second day, we left and came back around 3PM to what I thought was someone doing CrossFit upstairs. Turns out, the renters upstairs had at least one child that was riding a scooter, I’m fairly certain indoors as it would explain a lot of what we heard. We found this out because they were being extremely loud on the balcony that evening and not only did they attract our attention inside but also several people out in the courtyard. They did not appear to speak English and we endured the same loud bangs, stomping, etc. the second night. We ended up changing our plans and did not stay the third night as we didn’t get peace and quiet there. We were there during spring break, we were advised that this was not normal, but they were booked solid. If we stay again, I would probably insist on a 3rd floor unit.

Edit in response to owner: I sent an email inquiring whether noise like this was common and stated that the noise was non-stop during the 1st night and was appearing to be the case for the second night. I received a response the next day while we were still at the resort saying that the noise was uncommon but you all have a full house. I didn’t outright say I wanted to file a complaint, my fault, but would an email about noisy neighbors prompt a response by a property manager?

We do come from a heavily visited city which is the main reason I sent a more...

This is a great place to stay if you are in Ruidoso. Excellently maintained rooms that overlook Rio Ruidoso or a beautiful interior courtyard. The location is within a few hundred feet of many local craft and clothing shops, as well as restaurants, breweries, and wineries. The staff is very accommodating and the rooms are priced very reasonably, with the one bedroom condos which we stayed in running $169/night for this time of year. The one bedroom condos have a balcony, living room, furnished kitchen, and bath, as well washer and dryer. Excellent comfortable king sized bed in the bedroom, comfy couch, recliner, fireplace, etc. in the Living room. In the kitchen there is also a small kitchen table and bar stools.||Many mornings or evenings we were able to sit on the large balcony and watch the local mule deer and elk as they moved down the river. Also, live music multiple times a week at locations within a short walking distance.||Locally, Ruidoso Downs is also a great place for the weekends with occasional concerts and a Casino, with the Mescalero Apache reservation close by as well. And within a day trip is White Sands National Park, Carlsbad Caverns National Park, and Guadalupe Mountains National Park, as well as the Lincoln, NM the State Historic Site famous for Billy the Kid, Roswell, the UFO capital of the world, and Blackwater Draw National Historic Landmark and Museum near Clovis which is the Earliest Continuously Occupied site (archaeological) in North America. For outdoor recreation, Grindstone Lake and Lincoln National Forest are nearby, with fishing, boating, hiking, trail rides etc. and Bonito Lake for excellent...