Mattress Firm Downtown Salt Lake City — Hotel in Salt Lake City

We went to a mattress firm. Still they want us to leave a comment regarding our performance firm. Devon's performance was above and beyond. We were there for hours looking through beds. We sat on 4 to 5 different mattresses. It took a few hours to make up final decision. In the end we went with a purple hybrid firm soft mattress, so one of a kind. I've been looking forward to this because I would really like to reach out and say how fantastic Devin was in his salesman. Qualities is capability to be kind firm and gentle to love the customer. He helped us in every capacity one could help us with. It was absolutely amazing. We felt warm, welcome and loved. Devin was probably one of the greatest salesmen we've ever encountered. In fact, he was probably the main reason why we bought the mattress. Mattress firm is an amazing company, but it's only as good as their employees. So with that being said, Devin was a great, fantastic, wonderful employee. Who knows how to be the best version of the company possible. Thank you for letting me leave this message and I hope that this helps you understand how wonderful and amazing mattress firm really is.its been 6 months since I purchased my purple mattress and everyday it just gets better and better and better. We also decided to get a frame a real frame for a purple mattress and it made 100% difference because it's stretched out the bed as it goes up and down it stretches it. So all the coils get placed really nicely and it just made the bed even more comfortable. The pillows are the mushrooms. I don't know why. We just didn't know this, but the purple pillow actually pulls your neck out and aligns it with your spine. It's a little painful at first that first night because your neck has probably been scrunched up and then you lay on that and it just pulls it apart and you wake up the next day like you've never felt before. So then we had to go buy my life partner, the same bed and adjustable frame. We couldn't be happier. I mean it is just it's just going to get better. I can't see it ever wearing out because it just gets better as you use it. So I really believe in the purple products, the purple sheets, the purple pillows and the mattress. Anything purple okay I really mean it. I would show photos but I got a sick boy in bed and doesn't look too pretty in here. But thank you everybody! Here's my wonderful post because they really...

✨SUMMARY ✨ Beyond happy with everything about this purchase! Was nervous to go to a mattress store cuz I figured they would be super pushy sales people but the people here are not only very pleasant but exceeded my expectations in every way! Very flexible to match prices we found elsewhere and so accommodating to our needs. If service like this continues then I'll be a forever customer with Mattress Firm. 🔥

FULL REVIEW 🛎️ SERVICE 🛎️ I cannot get over how helpful, kind, and flexible the people were at this location (also someone from the Sugarhouse location helped us a bunch). They were extremely accommodating to match a killer deal that we could have gotten through a different vendor, while also still giving us the sleep trial and warranty (which we wouldn't have been able to get at the other place). I expected to be treated like most companies treat people, but they absolutely hit it outta the park! Not only did this make me feel so valued and happy but makes me want to keep shopping at Mattress Firm for any sleep related purchases I have in the future. This is how you make loyal and excited customers!! 🔥🔥🫶🏻

🛏️ PRODUCTS 🛏️ The products have also been amazing. Bought a purple mattress which is no longer in production and it was the perfect model. It came pristine and ready to go when I arrived at my new place (which was multiple states away).

🚚 DELIVERY 🚚 Diving deeper into the delivery here. Like I mentioned, it was so smooth, no issues, it arrived exactly when they estimated it would. They set it up for us (and carried it up the elevator to our floor which was pretty high up 💪🏻). It was SO nice to have ready to go after a long road trip! It cost about $100 for the delivery because of the multiple floors, but they have different delivery options to fit your needs (and they discounted it by...

I recently had the pleasure of working with Dimitri at Mattress Firm, and I couldn't be happier with my experience. From the moment I walked into the store, Dimitri greeted me with a warm smile and a genuine eagerness to help.

Dimitri's knowledge about mattresses was truly impressive. He took the time to understand my specific preferences and sleeping habits, guiding me through the various options available. His expertise was evident as he explained the different features and benefits of each mattress, making it easy for me to make an informed decision.

Not only was Dimitri knowledgeable, but he was also incredibly patient. He listened attentively to my questions and concerns, ensuring that I felt confident in my choice. His professionalism and courtesy throughout the entire process made me feel valued as a customer.

What sets Dimitri apart is his genuine desire to find the perfect mattress for each individual. He didn't try to rush the sale or push for a higher-priced option. Instead, he focused on what would provide me with the best comfort and quality for my budget.

Thanks to Dimitri, I now have a mattress that I absolutely love. The quality of my sleep has improved significantly, and I wake up feeling refreshed and rejuvenated. I can't thank Dimitri enough for his outstanding service.

If you're in the market for a new mattress and want a seamless, enjoyable experience, I highly recommend visiting Mattress Firm and asking for Dimitri. His expertise and genuine care for his customers are truly exceptional. Thank you, Dimitri!

Warm regards,

Alex &...