Salt Lake Coffee Break

I wanted to really like this place and have been multiple times to give it many many chances. It is definitely the most convenient coffee shop for a college student. It is only about 5 minutes away from the University of Utah. It is open late and there is accessible parking in the back. The coffee shop has a very "local" feel to it. There are a decent amount of wall plugs and many usual drink options.

Overall, it sounds like the perfect place, however, I have run into more problems coming here than benefits. For instance, most times that I come into the coffee shop, I come in to use their wifi. I focus better outside of my house and around others who are also busy studying. I buy my $6-$7 drink expecting to be able to use their wifi and services, but THEIR WIFI NEVER WORKS because there's always too many people on it. I have asked them if there is any way to get it to work and their solution is to just wait for it or "it is just like this when too many people come in". I would think the shop would buy another wifi router after multiple people are not able to connect to the wifi on multiple occasions. If they are able to serve that many people, their services should work as well for their customers. Another complaint is that their bathroom is normally dirty. I understand why it can be locked and a key has to be given to the patron, but at least keep it somewhat okay. I have also heard about political views from the staff that do not seem acceptable, but that is not the focus of the review.

I believe if a customer comes in to use an establishment's services, they should at least work most of the time. It is disappointing to continue to spend money at their place and just sit there for an hour waiting for the wifi to work, eventually just leaving because it just never ends up working.