Massage Envy — Local services in Salt Lake City

My Favorite Massage Envy location ever since I started coming to Melanie!! Now, Melanie is managing and she's truly the best of the best!

Melanie's facials are heavenly, they are hands down the best I've had (better than services you get from expensive med spas). While she rarely gives facials since managing, she is training new people with her experience, expertise, and out-of-this-world service!

I've witnessed wonderful shifts at this location and in myself since coming here. I came over 5 years ago to use all my credits and cancel my membership, then I found Melanie. I'm so happy I kept my membership and have self care credits that are now essential to my overall wellbeing.

I can't recommend this location enough and I can't describe how healing the services have been for me (from facials to stretching to massage). The staff is all amazing! You're in good hands from the moment you enter to the moment you leave. Although you'll never want to leave once you've experienced all the services here. I'm so grateful this Massage Envy location provides top...

Massage Envy has several locations none seem to be better than the other. I have tried over 10 different locations, while once in a while I will get a decent therapist, anything to do with scheduling and management has been appalling. Double booking, not having any appointments available for more than 2 weeks in advance. Removing a booking without informing me of the cancelation or even a reason why when I showed up for my massage.

To be told time and time again we are sorry there is nothing we can do at this point. It is always someone else's responsibility that isn't available right now and then they conveniently forget and when I call back nobody seems to know anything.

I would highly recommend not using this chain if good reliable massage therapy is what you want.

I feel sorry for the good therapists as they are so poorly managed and supported. This is primarily a management style issue that you the client are not worth their time and they can get someone to take your place so they don't try to...

I have had some very meh and worse experiences at this and other Massage Envys, but I am a regular now because Jeremy is so freaking amazing. I have had massages from several dozen therapists on six continents and he is easily in my top five.

Specifics: My first visit with Jeremy was just above average. I didn't love the technique he used on my back, but he really hit his stride on my neck so I gave him another try. The second massage was much better and the third literally life-changing because he really dug in and almost completely got rid of shoulder pain that had been bothering me for over a year. Maybe after my fourth today it will be completely gone. (During that year I saw at least six other massage therapists including one bad experience at this same Massage Envy.)

TBH I had second thoughts about writing this review because I don't want him to get so busy that I can't get in to see him myself, but you're welcome humanity....