Yosemite Basecamp — Hotel in Sonora

I left NYC at 3:00 AM. I had booked two rooms back on July 4th through Agoda, planning this trip for over four months. Misleadingly advertised as having multiple rooms, but in reality it one studio and a small bunk bed room underneath it. I made two reservations, one was canceled and the reservation for the studio was still active, so I assumed we were fine. We arrived October 11th at 7:40 PM. It was completely dark, with no sign of staff, no lights listing claimed check-in was available until 10 PM. We tried calling the phone number listed repeatedly for over 30 minutes..no answer, no callback. A man walking his dog who knew the people who run this place, and he tried calling the owner for us...nothing A guest staying on the property also tried helping us reach someone. The couple staying there said they had also struggled the night earlier for over two hours to reach anyone when they checked in. Clearly this is a pattern!!! We called every number we could find, total silence from place ECHO adventures, Elisabeth and her husband, Ryan.After two freezing hours outside in 30 degree weather, walking around the pitch black property searching for someone, we heard a phone ringing. The couple staying in the studio, Studio which looked just like the one we had booked, gave us an alternative phone number for the person who runs this place, but even that number went unanswered. We then traced the ringing sound and found an abandoned iPhone left outside on the ground the phone turned out to be the alternative # With no help, no access to our room, and no one answering any phone lines, we had to leave and try to find a place to sleep. Every local hotel was sold out. Thanks to a kind stranger at a local bar who happened to know Ryan, the husband. After three long hours of trying to reach anyone, we finally got ahold of Ryan but his wife, Elisabeth, quickly took over the call and was dismissive and unapologetic from the start, speaking with a tone of arrogance. First, she told me that she hadn’t checked Agoda lately, then claimed my reservation didn’t exist. Then she changed her story and said Agoda never sent it to her, but regardless I had a reservation cancelled like shifting the blame to me. Then she admitted she had seen the messages and calls but chose not to respond because she was “confused” about why someone was trying to check in, since she believed she was already full and all expected guests had arrived. Despite knowing someone was trying to reach her about a reservation, she still ignored every message and even admitted she saw the Agoda chat and chose not to answer there either, adding that she ignore the call coming from her guests and the person who knew her during the spam of 3 hours. Not once did she apologize during any of this. Her “solution” after leaving us stranded in the cold for hours? “Try booking.com or Airbnb.” No offer to help. No responsibility. No basic decency.Thankfully, a nearby hotel took pity on us and made up a room at the last minute, even though the heat didn’t work and priced quite high. We finally got inside a room at 1:30 AM, exhausted, stressed, and furious.The same morning at 8:30 AM, Elisabeth showed up at our door, not to apologize, but to retrieve her lost phone. When I reminded her about the situation, she had the nerve to say:“You turned out to be my hero, even though I couldn’t help you yesterday.”No apology. No accountability. No shame. instead she asked me how much I was paying for the room and to "enjoy your stay" then she remarked "so pricey and not heat" Save yourself stress and misery. There are many wonderful, honest hosts in the Yosemite area, Elisabeth and Ryan are not among them. GUESTS knew they were being FILMED mostly because of the found phone, even one of the guest in the video suggested me to take the FOUND phone and BRING IT in the morning the following day to speak to Elisabeth about this, this is also filmed in case you have a doubt! yet not faces are shown on any of these pictures cause it's the decent thing to do, everyone tried to...

Great place! The cabins have a kitchen, a grill, and other useful amenities, plus some “free” snacks. The staff is very friendly, one of the guys even gave us a brief history lesson about Yosemite and how the cabins were built and designed.

The only minor “issue” is that sometimes the staff might not be around at all, Would be nice if they had at least one handyman around especially when no...

Great place, amazing staff, good location, great value. Stayed in one of the cabins, it was clean, had AC and good vibes. It was only about 30 minutes to the Yosemite entrance which made it perfect for us.

Would definitely recommend and stay...