Verlo Mattress — Hotel in Springfield

I purchased my first Verlo bed several years ago. I had been shopping to other stores and my brother mentioned his own experience with Verlo, so I thought I would try them out. They built a queen-sized double sided pillow top for me. What was so impressive is that the salesman actually took the time to literally show me what goes into the hands on making of a bed. The bed has markers, so you know which way to flip and turn it to keep it evenly used. To this very day, I LOVE MY BED! The staff was amazing. The bed is well sewn and has kept its shape just as if it were brand new. As soon as I discovered the quality, I went back and ordered a second pillow top for a twin daybed. Again, superb service and comfort. For those of you who are looking for quality and a staff who is actually interested in listening to, and pleasing their customer, please take time to visit the Springfield store. All I know is that I won’t ever have to look any farther for my bedding needs because it’s Verlo...

My husband and I came in October 2023 looking for a new mattress. We were instantly greeted by Chris and were super impressed with his knowledge and professionalism. We left without purchasing because we wanted to discuss the large purchase before we committed. We went back this past January and, again, was instantly greeted by Chris, who remembered us from the previous visit. He was no different, super friendly, professional, and because of that, we purchased our mattresses, sheets, and pillows. Delivery was prompt. The guys did a great job as well. We love our mattresses, sleeping so much better. Don't waste your time going to other mattress stores like we did in the beginning. It's not just the quality of the product. It's the service that matters, too, and you'll definitely...

After waiting a little too long to purchase my daughter’s new “big girl bed” for her birthday I stopped in at Verlo. From the time we walked in the door the customer service was incredible! They informed us they were working about 5 days out, putting us one day shy of the big day. They immediately assured us that they’d get it done in time! Sure enough by 12pm on her birthday they called us to let us now it was ready. When we arrived the box spring wouldn’t fit in our truck, they once again said “no problem” and delivered it to our doorstep a few short hours later. I will be purchasing all my beds from here out, fantastic customer service!! Thanks Verlo for making a 3 year olds big day...