The Bay Inn — Hotel in Tawas City

I was nervous about staying at this place after reading reviews, but it was the only place that wasn't fully booked. When we got to the room it was over 90° inside. No joke. It took more than four hours to get down to 83 degrees. This is after getting there at 11 p.m. and just wanting to go to sleep but it was way too hot. There was a Kleenex between the sheets; at least it didn't look used. I don't think the door handles had ever been cleaned within the room. I wanted to bring up the temperature issue with the owner the next day and he happened to be at the desk. He basically told me that it's completely normal on a hot day for the rooms to be hot... Apparently it never crossed his mind that a room needs to be suitable to stay in by the time a guest arrives. This blew my mind. I wasn't going to leave a rating at all, it wasn't going to be a good one either way, but the fact that the owner thinks this is acceptable is outrageous. For breakfast I had a bagel even though eggs, meat and waffle bar were provided. I didn't feel good about trying to meat or eggs so I can't say if they were good or not. To some people's standards I'm sure this room would have been just fine, it wasn't a total dump afterall, but I personally won't be staying here again as it did not meet my personal standards of cleanliness or customer service. I know it is likely that the owner will read this, so please (PLEASE) know that it is unacceptable for a room to be over 90° when a guest arrives. I did not appreciate your excuses for the room being hot due to the weather outside. Overall the staff was friendly along with the housekeepers, but it is very concerning when a hotel is under ownership that does not acknowledge suitable conditions for...

We had family party thier...use banquet room the feel..the place is nice.. but...room was cramrd . As use as a storage space to ..pool was sand brafast..not much thier ...stuff was good.... Mangers hold his promises we had issues with renting banquet room...no longer do it was not told that until 4 before party we told year head we booked after talk Mangers again he did let us use the room..so even small issues all we had good party... I would rent hotel room..again more space than most room a lot set. Space we get more people are room..than banquet room... I would not rent that again unless clear...out we was expecting 50 people end up with ...30 glad the rest don't show up no room can't even fit the 5th table available. .table were scarctch up same chair broken...they real need updated banquet room...clean up pool add meat to brafast...or fruit. Dounts we don't end up eat much wint eat after leaving... Michelle. The desk Clark was ...friendly helps full... she does great job ... postovie of are stay ...they did keep what food they had fill up... creal milk juice. WAFFLE 🧇.. egg that all they had have dibiites person... low carb eater that not real good ... all said it ok hotel...for be local. To me despite family see it alot .. not good family reviews room just to small crowds....hopefully they improved that room because price good...we do lots party.. love use..again if they can updated equipment.. find new storage space... recommend hotel.. room .. that was clean..bed ok ...hot tube was clean not sure why pool was not.. epically . .when...

When checking in the first thing that the clerk mentioned is that the inn was short on housekeeping staff. (There was also a sign saying "help wanted housekeepers") We were asked if we wanted a room on the first or second floor. There was no elevator in the building so me and my (90 year old) mother decided to take the first floor room. The carts that were available to load our luggage and belongings were dirty. Once we entered the room there was a musty smell to it. There was no soap in the shower or the sink outside the bathroom. (we bought some air fresher and bars of soap at Walmart)The only clock in the room was on the microwave. The pool had a jacuzzi that looked lie it had never been cleaned. Although the room was cleaned everything was very old looking. I asked another clerk much later in the day if reservations were needed in order to dine at the Tawas Bay Beach Resort. His reply was ...."how would I know, we aren't part of them. " Definitely not the way to promote tourism in that town. The continental breakfast was disgusting so we ate breakfast elsewhere. The second night of our stay there was someone on the second floor that had a very heavy walk that was extremely loud. As long as we didn't spend any time in the room the rest of the trip was very enjoyable. The place is very run down and it looks like most of the windows need replacing. Go somewhere else if you...