Okay so they don’t have the best upmost perfectly clean rooms. Well I’ve been hotel bound since April 2020 and I enjoy it. I know most people don’t go to a hotel to clean. I clean every hotel room prior to entering it with my belonging. Why? Because there is one thing I won’t do here I do do most hotels. I go and clean their “so called” clean room. And wipe it dry with their nice white towels that always come back black and then I bag them and bring them to the front desk. Then I get my stuff and my own towels. Because I’m an adult. And I move in for the day or week or year. Whatever. I promise you try this next time your at the embassy suites or Ramada or Philips hotel. All the same. A housekeeper is simply a magician that fools you into thinking it’s clean but it’s not. It’s face value. Here it’s a great really cheap priced hotel all days of the week with rare price spiking on Friday that leaves a humble part time worker homeless for the weekend. Here you get face value on everything. By everyone. You’ll meet the front desk people Sunny and Vyshy (Vee-sha) both young and ambitious always night or day willing to help anyone. Always working on something. Never being rude to people who may be having a bad day. The house keepers don’t bother you early if your a long stay they will come in the afternoon instead. They speak some English but are always smiling and usually humming or singing something from where they are from originally. They all get the job done to forfill a daily grind that many do for a 24 hour establishment.
Simply put. Here they are real people. They have problems and solutions and kids and soccer games and they eat and bath and do everything we do. They don’t ever make themselves out to be better than me and I like that. It create bonds and friendships.
I was asked to write a review today because I have been here a few weeks but today, well yesterday I fell down. I hit something that fell out of a truck that didn’t stop on the highway. Took out one tire and left another tire losing air.
Today I thought I was leaving this hotel. Just one air pump to far away from sleeping in the car. But I don’t have to because the kindness I have given to this staff has been given back to me. By being honest with Sonny about all the events of my day and my payment knowingly going to be late and when I’m not sure. Yes he was frustrated. He didn’t just hand me the room keys of being to trustworthy. But he also didn’t lock me out or call the police and make me leave at 11am hen I only had half his money. He’s extended trust to me for always just giving him respect I hope to apply and receive a job here when one is available.
Thank you Sonny and Vyshy for allowing me to come to you with my problem when I knew of it and being patient but following through with hotel rules and deadlines. Thanks for not putting me out tonight just because I happen to have a bad day with life. ...
Read moreNegatives (hold on..there are LOTS of them): Upon entering the building, immediately the smell of cigarette smoke hits you very strong. Being a nonsmoker, the smell is a bit overwhelming to say the least. Non Smoking rooms in the same hall as smoking rooms seems pointless. They should be on separate floors, or at least separate ends of the same hall. It shouldn't be the first thing you smell when you walk in a hotel building.
The very first thing i noticed on entering our room, was the smoke detector. It was hanging from the ceiling and not functioning at all. I continued inspecting the room, as I always do everywhere I stay. The cover on the bed was very badly stained, the blanket under it was stained. There were stains on one of the pillow cases, also. I looked behind the mattress and did not find evidence of bed bug activity, but did discover lots of hair, dirt, nail clippings, and dust. There was paint peeling from the wall, also.
When my husband went to the office to report the smoke detector, they told him they could fix it the next day. That was an unacceptable safety risk, so he had them switch rooms. The 2nd room was in slightly better shape - no peeling paint, behind the mattress was cleaner than the previous room. But the cover was still badly stained, as well as the blanket underneath (We asked for clean blankets at the desk). There were cobwebs in some corners, and the carpet needed vacuumed. They really need to use a crevice tool along the edges of the walls and the bed. They should really bother cleaning behind furniture once in a while, also. When I turned on the heater, it stank - as thought it hadn’t been used all season.
There were many cosmetic issues, which I can usually overlook. Poorly patched walls, bad paint jobs, brackets from long gone pictures still on the wall, stained and worn carpet. But when you combine all the wear and tear with everything else, it’s really hard to ignore. The overall takeaway from this experience is that the staff/management at this facility just don’t care at all. They don’t care about the cleanliness, appearance, or safety of this facility when it comes to the guests who stay.
Positives: The ONLY positive I can give the hotel, and this was completely surprising to me, the bed was actually comfortable, as were the pillows. I guess I could also say the blackout curtains were very effective. That allowed for me to have a nice night’s sleep.
I am giving this hotel 2 stars. I would rate it at 3 stars, had it not been for the issues with non functioning smoke detectors and their apparent lack of concern regarding all issues mentioned.
Yes, it was affordable, and had we not gone in that 1st room, I would have given it a passing rating. I believe what they suffer from, is a lack of consistency in housekeeping and maintenance. This suggests a deficiency in management. I will not be recommending this location to...
Read moreI hate to leave such a bad review, because the staff that helped me were lovely and tried their best, but the room I stayed in was horrible. I was passing through Topeka on my way to Illinois from Colorado, so I'd only planned to stay a couple of hours to sleep or I would have left and gone elsewhere. I booked ahead of time on Priceline for 1 non-smoking queen bed room, and called ahead to let them know I'd be there around 11pm. I got there at 11 and was told there was only one room available, and it was a double and had some issues with the bathroom vent. The employee showed me, and the vent cover was gone, but I was like whatever I have nowhere else to go and no extra money for another room. And it was too dark and I was too tired to drive more. It was also weird I was told this was the only room available, when I pulled in most of the rooms had curtains open and I could clearly see from the parking lot how many were not occupied. When I was left in the room they gave me though, I found many more issues. The door bar lock was completely busted and missing most of it's screws like someone had forced their way in at some point. The tub was cracked in the bottom and badly patched and when I put any weight in it the crack grew into a massive hole in the tub with sharp edges so I could not shower. The towels and sheets looked pretty stained/dirty and the whole room reeked of cigarette smoke despite being non smoking. My window was floor level with no screen and had no lock so someone could easily open it and crawl through. I asked the staff for help with this, and they gave me a wooden rod to jam the window with. The smoke detector was ripped from the ceiling and I found it in a drawer. The floor was incredibly sticky and dirty. And the microwave was missing the plate inside, so I could not use it. I've stayed in budget, two-star motels before and was not expecting a five star experience or something but I've never felt so dirty or uncomfortable in a motel before. I barricaded myself in the room and caught some sleep for 3 hrs before leaving super early. I appreciated the staff that tried to help me, but I would never recommend staying here. I don't understand how they didn't have the room I booked when I reserved beforehand, and called ahead twice. The room they put me in should not be used at all without some serious...
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