Capt.'s Inn & Suites — Hotel in Town of Alexandria

This place has pros and cons..weigh them for what YOU need. For a family or seniors this is a very reasonable stay. I don't believe in paying 3-4 hundred a night to sleep and freshen up. You want to spend your money on entertainment, food and gifts. It was very clean and organized. You do have small single serve coffee maker, iron and board, and fridge. No toaster or microwave. This is a stickler for me since I like to reheat tea and soup over and over in the evening. I'm not running down in my pajamas to the main room that has the microwave. There are nightstands and a dresser, a tv with lots and lots of channels, and an area to hang clothing. The floors are wood, so it's easier to keep clean. No rugs to hold allergens and dirt. The bathroom is a bit small but it has room for storage and ours only had a shower stall. The shower stall did have dispensers for shampoo conditioner and b ody wash, instead of all those little bottles. The room cleaners only left just one set of towels.I had to go and get more. They won't come in your room.If you leave the do not disturb sign on your door. They will just hang your clean towels on your doorknob. You can leave your wet ones outside your room in a plastic bag supplied by the main desk. Wifi is a two password but it works. You get 2 pool towels, a person and you better have them when you leave or they charge you for them. The pool isn't real big but it's enough to cool off. Open at this writing 9 to 9. Aug.2025. As at most places there's a charge if you lose your room key. If you're coming with only one car, this is close enough to town to just walk over to the drugstore and then over the hill down to town.It's very close. If you're religious there's several small churches in town very quaint and nice. Various...

We booked here on a whim but have stayed at Capt. Thomson’s numerous times and never had an issue. When we first walked in, We were impressed with the size of the room and how nice it all looked. Things quickly changed when we took off our sandals and walked around. The floors were filthy with sand and food crumbs. The bathroom curtain had red mold growing up the bottom as well as had grass on it. There were dead flies and bees in the windowsill. The bed skirt was lopsided and looked like it was just thrown on. There were people smoking in front of their rooms when there are signs posted saying smoking in designated areas. I went into the office to ask them to address the smoking. She came out and the people just blew her off. We asked that housekeeping come in and clean and it looked like nothing had been done except a new shower curtain. The beds are extremely uncomfortable - hard and squeaky. Quiet time is 10-9 but with the walls being so thin you could hear every single thing going on in the next room. We could make out the conversation they were having as well as being woken up by their blow dryer. By the time our trip was over, we couldn’t wait to get out of there. When I asked to speak with a manager or owner, she told me to write a review online and he would see it. Well here it is! What a terrible attitude! DO...

We were going to be in Alexandria Bay for 4 days and opted to rent a room with a kitchenette. Did not use the oven but did use the microwave, coffee maker and toaster. Not many dishes available and had to ask for a coffee cup. Only Styrofoam was available. There were no dishtowels on hand. Had to put a towel over the window because the curtain was not wide enough to close it. The beds and pillows were comfy. Wi-fi was good. The room served our purpose however furniture needs updating. Bathroom needs to be completely done over - - shower was so tiny (probably about 2'x2') didn't even want to turn around in it for fear of falling. No grab bar in the shower either (I thought it was a state law you needed a grab bar.) Bar soap too small to use in the shower. Nowhere to put stuff other than the counter by the sink. Needs some shelving to put stuff on. It really looks nice in the picture but reading some of the reviews (mine included) management has not done much to address the problems people had, including the dirty floors. Air and heat worked effectively. Friendly staff. This hotel is outside of the main business area. There is no water view. I would not recommend this hotel and would not...