Hampton Inn & Suites Lake George — Hotel in Town of Lake George

Welcoming clean lobby with stone fireplace, nicely decorated with canoe on the upper wall. Comfy seating areas. The place has a mountain lodge feel to it which is nice.

Lobby TV is tuned to CNN all morning. Nice if you like propaganda with your breakfast.

Hotel is located up on a hill away from the main road.  Front rooms face mountains and parking lot. Back rooms face trees and fire pit set up near a huge boulder.

Fire pit is really nice at night to hang out.

We had a front-facing room. I always suggest using the Hilton Honors App for checking in. We checked in the day before and chose our room.

Most rooms are adjoining with a door between them. If you go with family or friends, that's great. We chose an end, non-adjoining room on 4th (top) floor.  Elevators are quick.  Room was quiet.

Obligatorily friendly staff.

Room: In the regular 2 queens room, there is a closet BEHIND the mirror. The mirror is the door. No safe. There is a fridge and microwave.

Beds seem smaller than queens, but are very very comfortable and clean. Pillows are decent but on the softer side.

Flat screen TV with good channel selection. Seemed on newer side.

Heating and AC unit a bit loud but I kinda like white noise. Keeps room at good temp.

Desk was attached to the wall and spacious with a curve to it and ergonomic chair.

Small coffee maker.

Good blackout curtains.

Bath: Very clean and roomy room.  Good lighting, hot water with good pressure.

Toilet seat slid around and screw thing is stripped so it wouldn't tighten. Just slightly annoying.

Lots of hooks for hanging wet stuff and storage shelves below sink.

Common areas: Clean halls. Nice lodge-type carpeting.

Pool: Warm water and warm pool room. The bathrooms are outside the pool room but close by and clean.  Pool was pretty clean, but found a few odd things floating around.  3rd day pool area had not been cleaned, same stuff lying around.

Covid rules: the room gets one half-hour hot tub session per day.  Reserve it early. Hot tub was a good temp, but seemed like way too much chlorine or what ever they put inside. My eyes were burning. I wasn't the only one. Next day was better.

Included breakfast.  Lady at breakfast was curt and a bit rude. Most items border on barely edible. Basic powdered scrambled eggs and omelette and overdone sausage patties. Maple sausage was gross. Waffles were okay. Coffee was okay. It was good just to fuel up quick for the morning. They had an assortment of fruits, muffins, bagels. Cereals with different milks.  The tables were wobbly. I would fix them each day, and staff would take out what I did so they would wobble again. Almost spilled my hot coffee on 2nd day. Tables and chairs dirty. I had to clean with sanitizing wipe. For the cost of staying here, breakfast should be a bit better. It sets the tone for the whole day. I got a deep discount with my points and booked early, but others pay full price at 240+ tax per night.

Location: just a few minutes drive to village and lake. You could walk it. It's about 2.5 miles too. About 10 minutes to outlets. Walking distance to Tandoori  Grill and Barnsider BBQ.

All in all a very good stay and would stay again. We booked well in advance and I used 23k points for a...

We stayed here during the weekend of June 23-24th for a little gateway to visit Lake George. It was the Quebec national holiday weekend, I didn't notice too many other Quebecers but surely the area was full and the hotel was also completely booked when we arrived. This could also explain why our room was so expensive.

Compared to other Hampton Inns I've stayed at, it was outdated and the rooms in need of remodeling. Although the lobby and entrance are beautiful (I'm glad its off the highway up a secluded hill area), the bedrooms and hallways are not very appealing. The carpeting is a dark green, the walls, curtains, bedskirt, couch are beige/brown and even the interior of the bathroom was quite dark. We had a king suite room on the third floor which is quite spacious and featured 2 windows, however the overall color scheme of the room really made it look dark and drab.

Bed was too soft to my liking, pillows were uncomfortable and far too high (only 1 out of the 6 pillows we had was a match for me) and the watersaving shower head didn't let out enough water. It would have been a lot easier to bathe if there was a detachable/telephone shower head. The Neutrogena ammenities are a nice touch though.

On the second day our room didn't get serviced and I found out it's because I put out a card in the door that actually was a "Do not disturb" sign. Beware as this card is misleading, it has one green and one red side. I assumed green meant "make room", but both sides signal "Do not disturb". Luckily housekeeping was still there when I arrived in the afternoon and they were able to accomodate me.

We enjoyed the complimentary breakfast very much, it had a mix of scrambled eggs, omelette or hard boiled eggs, sausage, pastries, breads, bagels, waffles, cream cheese and all the fixings. There is also fresh fruit, yogourt, cereal and oatmeal if you wanted a healthier alternative. At the front desk, they provide "grab and go" brown paper bags if you do not have time to eat you will get a bottle of water, fruit and snacks to take with you.

Big pluses are the breakfast, the selection of tv channels (lots of movie channels and premium cable options), friendly staff, clean rooms and very cold AC. Our room unit worked wonderfully. The location is also close to most attractions by car and a little more secluded so that you don't see the highway and whether your room is facing the front or back, you'll get a nice view of the greenery.

We would only consider coming back if there is a remodel as the biggest drawback for me was the outdated decor and depressing colors. If you are not fussy about aesthetics, everything else about this hotel is...

The property and the hotel, in and of itself, are great! The rooms are clean, there's the biggest selection for a continental breakfast that I think I've ever probably seen. The continental breakfast has so much thought and variety put into it, that it basically rivals a small breakfast buffet. So that is a plus plus plus. One minus is that I went down to get coffee this morning and the kitchen staffer woman tried to rigorously sweep over my feet while I prepared my cup of joe. She was rigorously sweeping right there in the breakfast area where there were uncovered muffins, pastries, grated cheddar cheese, fruit, plates, cutlery, you get my drift. I had to step around her to keep my shoes from being dust bombed while preparing my breakfast plate. She clearly did not care. #Hospitality

Also, the housekeeping staff are interesting. As they are apparently completely unaware that there are guests in the rooms who are paying to stay there, and so on both of my two days at the hotel, they lingered outside of my room for an extended amount of time, having fun, talking loud, laughing, cackling, and shooting the breeze. Even that same kitchen staffer woman came up to the 4th floor to enjoy the festivities going down in the hallway (I guess she was done sweeping by that time!)

Oh, this was at 9:30am! I mean...sounds like a buttoned-up hospitality staff to me!

When I checked out this afternoon I mentioned to the front desk staff that I preferred to pay cash for my stay. Which seems simple enough, though, for some reason the front desk agent intentionally had me pay $230.88 on a $234.88 invoice, and then spent the next 30 min. pretending as if she didn't realize this. It took 3 people at the front desk to finally help her realize that the word BALANCE means that the customer owes a balance of $4 because she had me pay the wrong total. A more knowledgable man had to eventually come out to explain to her how math works because she was severely confused about why my transaction wouldn't finalize.

30 minutes later (no exaggeration - I have time stamped photos), after having it explained slowly to her that BALANCE means that there is a balance owed, that the customer still owes another $4, that the transaction will not close out until the balance is zero'd out, I was finally able to get on about my day. Accounting 101 ladies and gentlemen. #Training

When you treat someone different than you would everyone else, for whatever reason, that is the literal definition of discrimination.

Let us all keep...