Springfield inn — Hotel in Wichita

Stayed one night and it was okay. Rooms need renovated and cleaned. Lady working was nice and even discounted my room. Couple weeks later I stayed again because it was nice the first time. Stayed for a little while because I was in between moving from one house to another.

The last few days I stayed, at night, I started hearing what sounded like someone jumping pretty hard in the room above mine. Then it turned from that into sounding like some people were fighting and hitting each other. Called the front desk and told them and they said they would take care of it. The noise stopped. Hours later, I heard it again, except this time I thought it was someone beating on some woman so I called the front desk again and told them they need to call the police. She said she would. I called the police right afterwards because it was getting very intense. They never came and the front desk lady called my room to tell me that it was just someone off their medications losing his cool. Next night, this dude was beating this woman beyond belief and I called the cops immediately. Then called front desk. They told me the same story as night before, but they would call police. Police never came. Don't know what was up with that.

Turns out next morning after I uncovered a bunch of BED BUGS crawling around under my blanket when I was getting up, I saw a woman with bruises all over her body and a dude come out of that same room while I was going to the office to tell them about the bed bugs and demand my money back. Told the same lady at the desk and she told me the same story as if I didn't just see someone covered in humongous bruises.

In short, don't stay here ever. They cover for people beating on women to avoid the police coming out and they will refuse to refund you when you find out their nasty, unkept rooms have bed bugs and will blame the bed...

I made a reservation through Booking.com to stay at this property from 1-2 May, 2021 (just one night). When making the reservation, Booking.com gave me the option to "Pay at the Property", which I have used at other properties without any issues. Upon waking up in the morning, I noticed a bed bug (yes, a bed bug!) crawling on my shirt. I immediately grabbed the room's phone and called the front desk to let them know of the issue. The front desk individuals were very apologetic but did not send anyone over to check out the issue. Needless to say, I grab the bed bug and put it in a plastic cup so I could show them when checking out. When talking to them, I told them that I should and want to get some sort of money back because they were unable to provide me with a clean environment, as anyone would expect from any hotel, motel, inn, etc. The lady told me that they are unable to give me any sort of compensation. Since I made the reservation through Booking.com, I gave them a call and put a complain through them. Unfortunately, the following day, this Inn marked me as a "no show" on Booking.com's system, thus removing my ability to write them a review on the website and to prevent me from using Booking.com as the middle man. This should constitute as fraud since I did indeed stay at the Inn and have the credit card statement and receipt to prove it. At this point, there is no way for me to get my money back, since I selected the "pay at the property" option when booking the room through Booking.com. So if anyone is reading this review, please stay away from this Inn. These individuals are very sketchy and unprofessional. Not only that, the fact that the room had bed bugs could put your health...

This is one of the worst hotels I've ever stayed in, I can barely even bring myself to sit on the bed. There are holes in the comforter, burn marks on most of the furniture, and the carpet looks as though it hasn’t been vacuumed in a month. I mean even the walls are filthy! There’s no towel rack or cover over the vent in the bathroom, the sink appears to be splitting apart. I also put the toilet seat down and found it still had hair on it from a previous guest. If it weren't for the lady at the front desk being as friendly and helpful as she was, I would have nothing positive to say about this...