From the moment I stepped into Charisma Furniture, I knew I was in for an exceptional experience. Nestled in the heart of Ford, this gem of a furniture store exceeded all my expectations.
First and foremost, the staff at Charisma Furniture are not just helpful; they're downright extraordinary. A special shoutout to Gustavo, whose depth of knowledge and genuine friendliness made navigating through their vast selection an absolute pleasure. He expertly guided me through the intricacies of bedroom, dining room, and living room furniture, ensuring that every piece I chose fit seamlessly into my vision for my home.
But it doesn't stop there. The true magic of Charisma Furniture lies in its owners, Ash and Abraham. These two gentlemen epitomize what it means to provide top-notch customer service. Their passion for furniture and dedication to their customers are palpable from the moment you meet them. They go above and beyond to ensure that each client not only finds what they're looking for but leaves feeling like a valued member of the Charisma Furniture family.
As for the furniture itself, I can't sing enough praises. The quality is unparalleled, and the range of styles ensures there's something to suit every taste and preference. Whether you're going for modern chic or timeless elegance, Charisma Furniture has it all.
In conclusion, if you're in the market for furniture that not only elevates your living space but also comes with a side of exceptional service, look no further than Charisma Furniture. With Gustavo's expertise and the dynamic duo of Ash and Abraham at the helm, this establishment comes highly recommended. Trust me; you won't be...
Read moreWe just moved into a new home in Staten Island, with very little move-in time. We originally ordered furniture from Ashley Furniture hoping to have a couch within a week, and after the transaction was complete they told us it will be delivered within 12 weeks. The following day we went across the bridge and visited Charisma Furniture. Not only did they have tons to choose from; the quality of furniture was fantastic and the prices even better! We went back to Ashley that evening and cancelled our original order. With the wonderful Customer Service provided by Gustavo and Ash, we got our couch and chairs with in a few days. There was an issue with delivery of our dining table BUT they immediately rectified the issue. Which most furniture stores will make you jump through hoops to get what you need or want. I do not write many reviews but after receiving the wonderful customer service from Ash and Gustavo,(even after the purchase was complete), I had to extend the courtesy somehow....
Read moreMoving into a new apartment and wanted to buy some quality furniture for the first time in my life. Brought my mother with me to get her opinion on some stuff who can be very tough to deal with.
The 2 owners were nothing but accommodating and welcoming to myself, her and my father who came along as well. They worked very hard to earn our sale. They knew everything they had available and were not once hesitant to help us find exactly what we want. Not only that but they even offered to put in special requests to the factory to give us EXACTLY what we wanted. They were also honest about which of their available pieces they felt were more durable or higher quality than others.
Great owners that are looking to take care of their customers and build a relationship. Would...
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