Kavsar Boutique Hotel — Hotel in Bukhara City

We were very excited to stay at Kasvar, to experience a more traditional construction. Before arriving we negotiated a small discount as it was low season. The first odd thing was when negotiating Shaxrior would give a discount for the first night but would not guarantee we would get that same discount for each additional night. He said we would have to come and then "see if there would be a discount". We tried to negotiate on a deluxe room but were told that both were occupied for the next three nights. Eventually we got him to agree a small discount on a standard room for three nights. After checking in (and seeing the hotel was completely empty except for us) and putting our bags in the room and going out for dinner, Shaxrior struck up a conversation as we were coming back in. Introducing his younger brother who was unusually forthright for an Uzbek in staring at my wife, Shaxrior said their machine wasn't working and could we pay cash, maybe the machine would be working tomorrow but could we pay one night in cash? We said due to the foreign transaction fees on our cash withdrawal that we wanted to pay using our credit card which had no foreign transaction fee. He then changed his story and said the bank "had taken their terminal" to do "updates" (I've never heard of the bank not issuing a replacement terminal because no terminal = no fees for the bank) and that we could pay by making a transfer to his personal credit card to avoid the ATM fees. When we were uncomfortable at that idea, he then said we could pay booking.com and just "pay less than the amount charged" - whatever that means. He was quite pushy considering that the listings for the hotel said it took visa and that he never told us before arrival that we would have to pay cash. At this time we decided that whatever was going on, we have never before been asked to pay a person's personal credit card, was causing us more drama then we wanted to deal with on our vacation. We went up to our room, got our bags and left to go to another hotel where payment was normal. We hope Kasvar enjoy having the hotel...

We had reservations for two days, but after a grueling seven-hour drive from Khiva, our arrival was anything but welcoming. As we walked into the tiny reception area, I began explaining—in fluent English, mind you, because it’s my first language—that we had a reservation. The young man behind the desk listened to me for a solid minute, then interrupted to ask, “Do you speak English?” (Yes, clearly I do, thanks for checking.)

Looking flustered, he hastily offered us some tea and asked us to wait, then disappeared, presumably to figure out which room we were supposed to have. A few moments later, the phone rang, and he rushed back to answer it like it was a matter of national importance. After a brief, mysterious conversation, he hung up, told us to “let’s go,” and proceeded to manhandle our luggage by yanking it from the telescoping handle—because apparently that’s the best way to test how sturdy your suitcase really is.

He then led us, dragging our belongings behind us like a parade of reluctant tourists, several buildings down to the ASL Hotel. We never did get that tea we were promised or the room we had actually booked. So, basically, our welcome was as refreshing as the seven-hour...

Hotel in the center of Bukhara, all monuments I front of the hotel! Close to the hotel there is a taxi stop.|There are 10 rooms in the hotel, it's not so big but owners are so nice and working with open heart! That's wonderful! They helped us find a guide who speaks Italian, helped us to open a suitcase which was blocked. Always asked if we need something.|Breakfast is wonderful, everything is very fresh and tasty! |Rooms are very simple but everything super clean! In Uzbekistan it's rare! U feel that owners taking care about everything! |We had also a transfer from the airport, driver meet us at the airport and in the hotel they also prepare some small breakfast for us, even that breakfast already finish long time ago, but we were so hungry after early morning flight! Was very kind from their sight! |The Owner also brought us early morning to the railway station the day when we had to leave! |When we arrived they have us one of our two rooms few hours before check in, was very nice! Another had to wait a check in time! |There was some few small things which we don't like, it s sometimes if there are some guests who scream or talk to loud u can hear it in ur room! But this time was all rooms busy and there was no crazy guests, just few times I hear our neighbors! But during the night nothing! |And my husband told me that for him bed was to strong, for me was perfect!|So in the end we liked everything! Every guests very special in Kavsar! ||Отель в самом центре города, все достопримечательности в шаговой доступности, рядом есть точка с таксистами, очень удобно! |В отеле 10 номеров, отель не большой, но хозяева очень гостеприимны и видно что работают от души! Нам помогли найти Гида который говорит по итальянски, помогли открыть чемодан который заклинило. Всегда спрашивали хотим ли мы чая или кофе. |Завтрак отличный, все свежее и очень вкусное! |Интерьер в номерах простой но все очень чисто, что очень радует! Видно что хозяева за всем следят! |У нас ещё был трансфер, что очень удобно, нас встретили утром в аэропорту и накормили, несмотря на то что завтрак уже давно закончился! Даж потом обратно на вокзал отвёз сам хозяин рано утром! Молодцы! |Ещё дали одну из двух комнат в 11 утра не смотря на то что заселение только после полудня! Вторую пришлось подождать! |Конечно есть несколько деталей, как например немного слышно в номере если кто то очень громко разговаривает или смеётся громко во дворе! Но в нашем случае отель был полный и все гости были вменяемые и тихие, иногда было слышно как выходят наши соседи, но это лишь пару минут! |Ещё для моего мужа кровать была слишком жесткой, для меня нормальная, так что дело привычки! | Нам понравилось все! Чувствуешь узбекское...