KARVAN-N — Hotel in Tashkent

The room was huge and had a sitting area. There was also a balcony. The hotel provided free transport to and from the airport. A 24-hour market and a very good Turkish restaurant were half a block away.|The room was very clean but not the bathroom. It seemed it was used by others. The shower and toilet shared the space. When taking a shower, water was everywhere. Also, poor drainage in the shower. We told the woman who was in charge during the day. She said she would take care of it when she cleaned the room after breakfast. Upon our return in the afternoon, we found our room was unlocked and the key was outside the door. The room and bathroom were not cleaned. She only dried the floor. Among all the places we stayed in Uzbekistan, we found this place not clean and had the...

We booked a Deluxe Room through Agoda for 23 hours, with breakfast, tea, and Wi-Fi included. The night was fine, but the morning was very disappointing.

At 8 AM, we found staff members still sleeping. After waking them, they said breakfast would be served, but even by 9 AM nothing came — only the excuse that the cook hadn’t arrived. We also asked for basic toiletries, but they were never provided.

The kitchen was dirty, the staff were unprofessional (one didn’t wake up at all), and the “hotel” turned out to be just the 11th floor of an apartment building, with no proper signs, which made it confusing to find.

I was traveling with my family, and overall the stay was extremely unsatisfactory. Not...

Disappointing stay – not recommended

We had a very negative experience at this hotel due to a serious lack of professionalism. The staff gave us a fake immigration certificate, which led to problems at the border.

In addition, communication was poor and the overall management felt disorganized.

I strongly recommend avoiding this hotel and choosing a more...