A very disappointing and stressful experience. After check-in, the staff — including housekeeping and especially the hotel manager — behaved in an unprofessional and disrespectful manner. Complaints were ignored. The room was dirty, poorly lit, with no slippers and worn-out, questionable towels. Even worse, the hotel seems to collaborate with local taxi drivers in misleading guests. In my case, the issue had to be resolved with the help of the police, and only then was part of the payment refunded. I strongly advise against staying at this hotel if you value honesty, safety, and...
Read moregündüz resepsiyondaki çalişan aşırı kaba rezervasyonumuz olduğu halde 1 saat bekletti ve cevap vermek bile istemiyor oda kartını desk üstüne koydu ve hangi kat kahvaltı kaçta kahvaltı nerede hiç birşey söylemiyor . sanki bedavadan kalıyoruz gibi. yada hayvan gibi davranmadan insanlara nasıl davranacağını öğren ve eğer hospitality ne olduğu bilmiyorsan kendine başka iş bul terbiyesiz . odalar pisti havlu kokuyor banyo kokuyor fiyat aşiri pahali daha iyi ucuz yer bulabilirsin front desk çalişan inanılmaz terbiyesiz ve kaba insanlara nasıl davranacağını bilmiyor terbiyesiz.
The staff at the reception during the day is extremely rude, even though we had a reservation, he made us wait for 1 hour and he doesn't even want to answer, he puts room card on the front desk and did not tell us which floor and when is breakfast and where is breakfast, don’t act like animals and if you don't know what hospitality is. Find yourself another job, you rude person. The rooms are dirty, the towels smell, the bathroom smells, the price is too expensive, you can find a better and cheaper place. the morning front desk staff is incredibly rude and rude, he doesn't know how to...
Read moreWifi sucks here, only works downstairs. Rooms lack important furniture and devices. Lightning in corridors isn't good either. But friendly stuff and good location, 20 min walk to main road/underground/bus stations, and they got...
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