Golden Rose Hotel Danang — Hotel in Đà Nẵng

I’m leaving a review here because they are not allowing me to leave a review in Booking. Seems sketchy

The location was great, a couple of blocks away from the beach and many cafes and local restaurants around

It’s hard to leave a bad review because I paid hostel price however I’m very unsatisfied with the service and the cleaning

The staff was not very helpful and definitely the service is not a 4* hotel. Even in very humble hostels I stayed during my trip in SE Asia, they helped me with my bags and the service was way better

I first got a room in the level 7, the card didn’t work and I went back to the reception and left my luggage at the door. They changed the room to level 4 (instead of fixing the card as I expected) and I told them, hey my bags are still in level 7, they looked at me like I was saying something weird, and walked me to the elevator and told me go to level 7, then level 4. The corridor at the bedroom door had tones of mini flies (similar to the fruit flies, although there were no signs of food around, maybe humidity flies? Not really sure but not pleasant at all) and the bedroom had many mini flies as well, I killed at least 50 the first day and the next 2 days there were only a few in the bedroom but outside in the corridor still many

The last day I asked them to help me to book a bus to Laos and the guy told me: this is the first time I hear about this. I showed him the website that says: ask you hotel/hostel to book the bus, there was a phone number. I had to tell him what to do and insist to make sure the reservation was done. I wasted so much time, it’d have been shorter to just go to the bus station but it was a 20min drive from the hotel. He ended booking everything for me including the pick up at the hotel but it took...

Absolutely Disgusting – Do NOT Be Fooled by the Photos ★☆☆☆☆

This is hands down one of the worst hotels I’ve ever stayed at. First of all, the rooms are filthy – and I mean filthy. Nothing like the photos online. Hair, stains, dust, insects – yes, actual bugs on the walls and inside the closets.

We booked two rooms, and neither of the showers worked. Let that sink in. Not just one – both. On top of that, the suite bed was broken, with a huge sag in the middle like it had already collapsed under someone’s weight. No proper interior, exposed fixtures in the bathroom, and missing planks. It looked like an unfinished construction site.

The noise levels are unbearable. You’ll hear the elevator all night long, and every single noise from the hallway and neighboring rooms. Forget about sleep. Walls are paper thin, and guests scream and slam doors at all hours.

Reception? A complete joke. Rude, unprofessional, and honestly just plain lazy. No greetings, no service, and zero willingness to help with anything. And guess what? No air conditioning in the lobby either, so you’ll be sweating like a pig while waiting for help that never comes.

Wi-Fi? More like no-Wi-Fi. We tested it. Max 1 Mbps, if even that. Completely useless for any modern traveler.

Honestly, I don’t understand the high ratings. Any review above 3 stars has to be fake – or written by friends, staff, or bots. Because there’s absolutely no way anyone in their right mind could give this place a 5-star review with a straight face.

Avoid at all costs. I wouldn’t stay here again even if...

Really wasn't crazy about the place though I have nothing too bad to say about it. Then again I really have nothing that good to say either. At first, I thought the place was clean enough, but then they didn't clean my room after the second night and looking under the bed to see if I missed anything when checking out, it was pretty nasty down there (bed was real high off the floor). Feel the same way about breakfast, nothing really good or bad to say. Food was okay and selection was decent, but the staff looked pretty grumpy. Probably get that from their supervisor. Had an issue using my credit card to pay the hotel bill - they couldn't get their machine working two days in a row, so I had to pay in cash. To be quite honest, I'm skeptical if there was a problem with the machine to begin with. I'm thinking that they just might have wanted cash, or they didn't know how use it. I really don't know this for sure though. My feeling is when something like this happens, the hotel is making their problems mine. I did like that front desk staff was always quite friendly which is really the best thing I can say about the place. Oh yeah, the price was very reasonable as well. I go to Danang often, and I won't stay here again. There is too much competition in this city to have to deal with mediocrity, and in my view all on management's part. Well I guess I was wrong when I said I had nothing to say; I really did say a lot. Anyway, I split to Hoi An. ...