Good location as it’s right next to Dragon Bridge & Han Bridge - can walk to many restaurants, bars and markets all within 10-15 minutes. ||||The 16 bed dorm on the 3rd floor had a great balcony which we used at the beginning of our stay.||But it got locked, or the key had been lost or there was a problem with it. Not entirely sure as we got so many different answers from the staff and none of the staff could speak English apart from 1 girl.||Other guests had also left many clothes out to dry, and the staff didn’t seem to care or want to help open the door so they can get their clothes back. Maybe they never got them back? ||||The floors in the dorm were constantly dirty. Nobody seems to clean anywhere! The bathroom floors have no floor mats so it’s dirty and wet all the time. ||There’s only 2 toilets for over 20 guests on the 3rd floor.. as you sit down on the toilet, your knees touch the door and I’m only a small girl so I don’t know how a tall guy or a bigger person is supposed to fit in such a small cubicle. ||There’s also no lock on the only toilet in reception and one of the toilets upstairs. No lock on one of the showers either.||||Breakfast was included. Omelette & bread with coffee or tea. You ask for sugar, or pepper and nobody understands you apart from the 1 girl that speaks English so it’s takes a while to get what you are asking for.||It did take about 45 mins to receive my breakfast. I also ordered my coffee at the same time and I didn’t receive that for 1 hour. Even asking for them both about 4 times! The coffee is tiny and about two sips, so don’t get your hopes up for a nice big cup. ||||All 3 mornings we were woken up around 7am, to building works that were happening on the 2nd floor - nobody informed us this would be happening out of common courtesy. Extremely loud and couldn’t sleep any more even if we wanted to. The stairs are very dangerous & dusty from the plaster, brickwork and everything else they were doing, so don’t slip! There’s electric tools left laying around plugged in, cables all over the floor, poles sticking out - it’s definitely a hazard walking up to your dorm room. ||||All the staff look very young, maybe even teenagers - so they don’t seem to care very much about you or your stay here. They’re not very helpful, they don’t understand you, they sit around on their phones doing nothing and when you try to ask or talk to them, they talk to each other in Vietnamese and laugh together - it’s very rude! ||||On the morning after our second night, the staff came in to clean/change the beds of the people that checked out. It turns out they don’t change the sheets, they brush them over with a feather duster and just make the bed. We then checked out and got our third...
Read moreSimply not as advertised or reviewed. It’s currently more of a nasty local flophouse. First, they are no longer serving breakfast, and the coffee shop downstairs doesn’t make food. Second, there is no security . . . In the wee hours of the morning, they just half close the gate but leave the door open, and there are no locks on any of the dorm room doors upstairs, and bad smelling locals roll in and go to bed unshowered at 3 and 4am, even on weekdays. Lastly, I reserved 4 beds in a 4 bed dorm because I wanted privacy and security . . . Lol. My wishes were not honored even though I prepaid for 6 nights and wrote a note explaining that a private room was essential when booking. Upon arrival I was told the room with 4 beds was unavailable, instead they put us into a room for 6 and told us that even though other people had to walk through the room to go to the toilets, showers, and building entrance, no one else would sleep here or have their stuff here. That’s really not OK, neither private nor secure, but we had been traveling for 18 hours straight and just accepted it. That lasted for exactly one night! Our second night here the two extra beds were filled by randoms. I reported them to Agoda, demanded a refund and am writing this at 7 am, unable to sleep a wink due to the smells and snores and anxiety about getting out of here . . . Oh, the last thing I wanted to mention: when we first checked in and the girl at the desk didn’t understand I had prepaid, she quoted a special westerners only walk-in rate of 280,000 dong ($12) per person per night, when it’s $2 for locals and $2-6 online. So,...
Read moreIt's a very good hostel. The lockers are big enough. The people in the dorm were super quiet. Facing reception there is a large table - very practical for working on the laptop. There were a few tables for eating as well. The showers were OK. Just, I wish they had liquid soap in the toilets, as well as near the sinks: somehow, they presume that people only wash their hands when they shower. And we ran out of toilet paper once - keeping an eye on that throughout the day could be a good idea. You do have to walk the stairs up and down all the time, and the stairs are high. So, this place is only for the physically fit. Anyway, I think they did the best they could in this building, which is obviously located in a central, fashionable...
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