Pariat Hotel & Apartment — Hotel in Đà Nẵng

I stayed here 3 days in Feb 2019. This is a 3 star hotel. Per staff, it is about 2 years old. However, it looks older than its age. It may have something to do with the color and the interior design that they chose. Here are some positive points: 1/ Front desk staff and doorman are very helpful and polite. They are always smile to us. Kudos to Vincent, Lucile and Tuan. 2/ Room is clean. Mattress is firm but not hard. I love it. Bathroom is also clean. My room has a view of the Han river and some buildings next door. Overall, it is not bad. 3/ Location is good. I can walk to Han market in few minutes. There are 3 jelly coconut dessert places right in front of the hotel. The jelly is made from agar agar and filled in the fresh coconut. They also have many different kinds of sweet beside the coconut one. I have tried all 3 shops and my tips to you is to eat at the last shop. When you walk out of the hotel, turn left and skip the first 2 shops. The last one has a thick layer of coconut milk on top of the soft jelly. It is very tasty and refreshing. The second shop is so so and the first one is bad. In the evening, you can see many people sitting right in front of the shop enjoying the dessert and the view of the Han river. At the last shop, they have more seats upstairs. You can walk to the Dragon bridge from the hotel in about 4-5 minutes. Another plus point for the location is it is walking distance to Ngoc Linh spa (see my review about this spa in Tripadvisor). My favorite place to relax at the end of the day. If you want a male therapist, ask for Seven. He is the manager and also the only male there, and he has a magic hands. Now come to the negative points: 1/ Staff at breakfast do not say hi or ask what you need. They do not smile like the front desk staff. Breakfast has noodles, salad, fruits, sweet stuff and some fried vegetables shrimps, quail eggs, juice and coffee. It is a buffet style. However, food quality is not great, but the bad thing is they don't bother to check and refill the food or drink. On the second day, we had breakfast at 8:30am, the pineapples and juice were almost empty (see pictures in Tripadvisor) but no one did anything. We had to ask them to refill 2/ The gym is really a joke. It looks more like a small room to store construction equipment than a gym . They have treadmill, some weights but it is old and sad. The pool looks nice though. I did not use neither the pool nor the gym. In general, it is just an ok stay for me. If you want to stay near Han market for local shop, the Dragon bridge and eatery then I recommend...

absolutely shocking, walked in and reception staff couldnt even speak any english, we were taken to our room, the room was the size of a shoe box although we had order the larger side room with ocean views (there was a 1 window that looked over a construction yard the opposite direction) there was no hot water and out tv did not work. We informed the staff of this and went out for dinner explaining we’d like this fixed by the time we were back. (we thought we’d let the room slide considering we were only staying for 2 nights). When we returned the reception lady had forgotten the previous convocation we had had and the hot water and tv still did not work. At this point we had cracked it and demanded that it be fixed straight away or we’d like a different room. After being told multiple time to wait until the next day and then refusing (it was 10:30pm and i hadn’t had a shower all day) I was finally met with the decision that we would be changing rooms. The room was nicer however when we looked at the booking it seemed like the room we should have received in the beginning which made me even more annoyed. It was then that I had a shower and the hot water which i tried to saver lasted no longer than 40 seconds before i was met with cool water. I looked past it being completely exhausted with everything before it. I try to go to sleep with me girlfriend at around 11pm and of course am met with the loudest music possible coming from the basement nightclub called kyoto directly under the hotel. This is not just regular background noise, rather i can make out every word being said in every song accompanied by ridiculously loud base and treble. We finally get to sleep at around 2:30 when the music stops. We head down to breakfast at 8:30 to a completely empty hall. We examine the food and decide that although it was free, it wasn’t even worth being put into our systems. almost everything that needed to be kept warm was left on white dining plates completely cold. Wedges, chips other noodles completely cold. I took one bite of a croissant only to be met by the hardest bit of pastry my mouth has every witnessed. In summary this is one of those places you never want to visit, one of those creepy 2 faced hotels who has a perfect lobby filled with marble only to be met by shocking staff, discussing food and rooms. P.S completely forgot to mention, on the website it states there is a rooftop bar, I assure you there is not, not even anything to insinuate that there was ever one there? Do...

Terrible Experience – Avoid This Hotel

I booked three rooms for six guests in advance, but upon arrival, the hotel only had two rooms available, forcing four of us to share. They gave away one of our rooms to someone else, which should have been the first sign to walk away—but at that point, other hotels were fully booked, so we had no choice but to stay. When we asked for a discount, the receptionist (a woman with glasses) refused, claiming that the room they gave us for four people cost a little more. That wasn’t the point—we booked three rooms for privacy, not to share.

We arrived at the hotel at 11 AM and asked if we could check in early, but they said it wasn’t possible at the moment. So we dropped off our luggage and went out for a bit. When we came back at 4 PM to check in, it was clear that they hadn’t prioritized our rooms at all, despite knowing we had been waiting since the morning.

The receptionist seemed completely untrained and unconfident, struggling even to process a card payment. We were forced to pay in cash because she couldn’t get the card reader to work. The manager sat there the entire time, watching the situation unfold without stepping in to help.

The rooms were not properly cleaned, with stains, thin towels, and a leaking shower that flooded the bathroom floor. When we requested extra towels due to the leak, the receptionist refused, saying we were checking out the next day—as if that excused the poor service.

To make matters worse, at check-out, the same receptionist accused me of stealing a towel before even asking where it was. I had left one towel on the bathroom door and another on the bed, but instead of checking properly, she jumped straight to accusations. As if anyone would want to steal their thin, low-quality towels!

The only good thing about this place is the view of the Dragon Bridge, but trust me, it isn’t worth the hassle. The service is awful, the staff is rude and incompetent, and the rooms are poorly maintained. Do yourself a favor and stay...