Hue Lovely Homestay — Hotel in Hue City

The place is well kept, comfortable and spacious. More than that, though, the hosts are absolutely gold. We rented some motor bikes through the host and I had an accident. It looked quite bad and I was hospitalized. I can't thank him enough for not leaving my side and helping me through that process: translating, general support and offering to pay if i was unable to. I needed to repair the bike and i didn't feel ripped off when I was seeing the quotations roll through. Also, both brothers are knowledgeable of the city and the things to do, the place doesn't necessarily have a curfew and you will have access. Also, they have a relationship with Sweethouse Homestay 2, which helped when we needed to stay another night for recovery, but hadn't booked, so they transferred my friends and I to the other side of the city. They also helped with booking overnight busses to places like Ninh Binh which was a great help to us and made things easier. |Couldn't recommend the accommodation more but more than that, i am incredibly grateful to the hosts for their support in what was a scary (and...

I had a very bad experience here and would definitely NOT recommend anyone staying here.

They forgot to book the airport transfer that we requested and we ended up arriving to the airport with very little time left.

To make matters worse they mixed up the number of nights we were staying and the person in charge was not there to collect money when we were leaving. This was the same day where we were rushing to get to the airport as they forgot to book the car! It was delay on top of more delays.

Some reviews mentioned helpful hosts but I do not think any of the hosts that can speak English were present during my stay. The hosts I encountered spoke little to no English and were not able to give any recommendations for food or tours. This was very disappointing.

Breakfast could also be better organized. You order from a menu but they ran out of noodles and have limited other options.

It is a pity that the service here was bad as hospitality in other places I’ve stayed in Vietnam have...

The homestay is a blast! The family-owned homestay makes very good and nutritionous breakfast! There is a variety to choose from. Rooms are super clean, tidy and beautifully decorated. ||What definitely stands out is that Vinh (one of the staff) speaks perfectly English, is very helpful and very kind. Bottom neck everyone is nice there :) Even when asking for an extending night, he lowered the price and booked us a new room in their second homestay: Hue Sweethouse Homestay 2. |While we were doing our homestay booked motorbike tour to different sightseeing spots, they transferred our luggage to the second homestay! - What a service :-)||Many thanks for the incredible stay and shout out to our two motorbike drivers: Tuấn and Huỳnh Quốc! Both of them are incredible drivers and are super relaxed and funny!...