Resort Hiệp Hoà — Hotel in Phan Thiết City

This little resort is tucked away in the quieter part of Mui Ne. Located overlooking the ocean, it’s a perfect place to relax and take in the sound of the waves. Ms Phuong and her staff are just lovely, and ready to help with anything you need, whether it’s a taxi pick up from Binh Thuan station, to rent a scooter for the day (they have them on-site) or some local knowledge / advice on things to do in the area.|We were lucky enough to be given the bungalow overlooking the ocean. It was a good size, with excellent air conditioning. The shower had a hand-held shower head, so different to what we’re used to, but the water was hot if needed, so we had no complaints. No tea/coffee making facilities in the bungalow, but the staff were more than happy to bring a tray with Vietnamese coffee in a filter and a thermos to your bungalow so you can make the perfect coffee on your balcony and watch the waves while you sip away.|The pool overlooks the ocean and was well maintained. We spent a lot of time alternating between the pool and the sun beds - it was such a relaxing stay. There are several restaurants and cafes close by, including the Chill Out Bar, a groovy little place with great cocktails and yummy food.|I got up everyone to watch a spectacular sunrise and the fishermen out at sea. As mentioned in other reviews, there’s not much beach left. We did manage a couple of swims at low tide, but to be honest, I was more than happy to relax under the trees on the sun beds and take a dip in the pool every now and then. There’s a beach a few minutes walk south if you really want it...|We really loved our stay and will go back to Hiep Hoa next time we’re...

I don't know, to be honest, where these good reviews came from... I and husband stayed here for 3 nights after 1 month travelling around Vietnam - it is our second time here so after 2 months in Vietnam we know the price-quality what you get from the hotels. This hotel should cost maximum 10 $ for what it is, not 22 $!!! This is the worst hotels so far for us after 2 months in Vietnam. For that price, there was no breakfast included, nor we had cattle for coffee or tea in the room. So we asked for a cattle, but it turned out, that the electricity breaks every times we were trying to boil water for coffee...

The hotel is super old, and it looks like nothing was ever renovated. The people working here are not friendly or helpful, they don't even say Good Morning or Goodbye. For the 3 days they cleaned our room once, AFTER we asked for it - after the "cleaning", they only changed the towels and made the bed. The rooms are absolutely basic and uncomfortable - old amenities, not worth 22$ per night. The bed was super hard and uncomfortable, at least the AC was working and we had warm shower. The pool area is strange - broken sunbeds- you can never relax on something like this! Yes, it is beach front, but there is not a real beach in front that hotel, so you need to rent a scooter if you want to go to a beach.

Save your money and book something else! This hotel is not...

Khách sạn dơ dáy như k dọn dính bụi bẩn trên ga giường trên gối rất mất vệ sinh và khăn dùng thì k sạch sẽ ai mà lỡ đi vô khách sạn này rồi thì nên ra ngoài mua khăn sạch để lót cho hợp vệ sinh , sau khi nhà mình ra ngoài chơi gần chiều mới về mà phồng vẫn dơ như vậy giống như chưa có ai vào để dọn phòng vậy dầu gội được vài gói đi cả nhà biết bao nhiêu người chỉ cho nổi 2 chai nước suối . Chưa nói đến thái độ của những người làm ở khách sạn này , lúc mới thuê thì niềm nở với khách hàng nhưng sau đó thì khác thái độ lòi lõm người ta đi du lịch là để thư giãn mà nhân viên thái độ như vậy là không ổn , nó khiến người khác không vui và mất hứng mong khách sạn làm việc thì lo mà chăm sóc khách hàng cho tốt đừng quan tâm tới người ta làm gì , người ta ở thì khách sạn mình có tiền chứ có ở free đâu mà thái độ lòi lõm như vậy . Đặc biệt giường vệ sinh còn dính bụi và cát rất dơ lúc mới nhận phòng mình đã để ý thấy , trong khi đó lúc nhà mình vô nhận phòng thì ngta bắt nhà đợi để dọn . Thời gian cũng đủ để vệ sinh phòng tại vì phòng cũng khá nhỏ không to vậy mà vệ sinh còn hời hợt như vậy . Tới lần 1 sẽ không bao giờ có lần 2 đây là lần trải nghiệm tồi tệ nhất .

Absolutely Horrible – A Complete Disaster, Never Again!

This was by far the worst hotel experience my family has ever had. The room was filthy from the moment we walked in — the bed sheets, pillows, and towels were dusty and clearly hadn’t been properly cleaned. There was even sand and dirt on the bed, which is completely unacceptable for any hotel, let alone one that claims to offer decent service.

We had to wait at check-in because the staff said they needed time to clean the room — yet when we returned later in the afternoon after going out, nothing had been cleaned. It looked like no one had even touched the room. The room was small, so there was absolutely no excuse for the lack of basic cleanliness.

The so-called "amenities" were a joke — only a few tiny shampoo packets for a whole family, and just two bottles of water. The towels were dirty and clearly not fresh. Honestly, if you end up staying here, I strongly recommend going out and buying your own clean towels. Don’t rely on what the hotel provides — it's unhygienic and careless.

And the staff? At first they were polite — only while getting your money. After that, their attitude completely changed. They became rude, dismissive, and unprofessional. It’s unacceptable to treat paying guests this way. People go on vacation to relax, not to deal with unfriendly and disrespectful service.

To make things worse, they acted like they were doing us a favor by letting us stay, instead of providing the minimum hospitality a paying guest should expect. We paid to stay here — this was not a favor or a free stay.

This hotel was a complete disappointment from start to finish. I strongly advise others to avoid it at all costs. There will never be a second time — once is more...