I visited the hotel during lockdown , so the swimming pool , bar and spa were all shut due to COVID .|The reception area is spacious with comfortable , with a seating area , a bar and shop , plus an atm . On checking in the receptionists were polite, helpful and the process was very smooth.|I was on the 4th floor sea view with a balcony , there was no chair to sit outside , but I asked house keeping and they got me one without any dramas . |The room itself was dated but clean and pleasant.|A large double bed , a seating coffee table area , a desk work area , fridge with kettle and hot drinks . All I needed for my stay . |I also like the fact that you had a bath/ shower which made a change to most hotels .|The restaurant is on the first floor , over looking the reception area by a balcony , it was only open for breakfast , food was prepared in front of you and the chef and staff were polite and professional.|All other meals were served to my room and the food standards overall was very high . The menu was limited but this wasn’t a problem because I deviated from the menu and the staff would prepare meals to my choice .|I’ve given the hotel 5 stars, not because of the quality of the hotel , but because of the high standards of the staff , from sales , house keeping and management, it was a different time for them all , working and living at the hotel , because of COVID restrictions. I would like to thank all staff for making my...
Read moreLike it says in the title “Nice but Tired” to me sums the place up perfectly. The hotel staff are great, so everything there was not a problem. The carpets throughout the hotel could do with a bit of TLC. When I got to my room it was nice clean but there was a few attention to detail points. The ceiling fan was hanging off and my door lock mechanism had to be looked at as that was also hanging off. BUT in the hotels defence they were right on to the defects and were rectified vert quickly. |The food was not always to my taste, a western breakfast would have been nice, there is bacon but it was grey in colour and didn’t look appetising. |The location of the hotel is spot on, a minute to the beach and less to a nice selection of bars. The price of alcohol is very good so you’ll get value...
Read moreExcellent ! After four years, my husband and I returned to visit the coastal city of Vung Tau. I must visit every time I come back, and also back to the hotel I stayed at four years ago. I must say that if I were to give myself a five star rating, I might have to give more with that rating. Because for me, all the staff in the hotel are very enthusiastic and happy, from the front desk staff to the restaurant staff and housekeeping staff, everyone is very friendly with guests. Although this time we stayed for two days, but for me, I feel like I've been there for a long time, this time time doesn't allow so I stay for very few days, I can't stay longer, but i will definitely come back and still stay at this lovely hotel. Thank you. Thanks very much. I love Palace...
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