I am very disappointed with Yerevan City. My order was marked as completed, but it was never delivered. The company claims they called me, but I received no calls or SMS notifications.
This is not the first time I’ve experienced this. When I reached out in chat, the response was rude and unhelpful, showing a complete lack of customer care. I expected professionalism and proper service, but unfortunately, this has not been the case.
I hope Yerevan City takes this seriously and improves both their delivery process and...
Read moreI generally like the store. Produce is good and has a big variety, especially the bakery. But recently I had an unfortunate experience with the customer support. They seem to have zero training. Most shocking sentence I heard during my encounter was “if you don’t pay we’re gonna charge the delivery person”. Can you imagine?! So, first they make a mistake, then they try to charge you twice and if you don’t abide they make you feel guilty because the blame will fall on the poor delivery person. Who does...
Read moreWe're wasting some 500 million tons of plastic yearly worldwide. Plastics are polluting oceans animal stomachs and everything else. My very small contribution to avoid this waste is reducing my own plastic use. I therefore asked that the two peaches were not separately packed in a plastic bag. The store refused to sell me the peaches without plastic bag. This supermarket has a long way to go in our combined effort to reduce our...
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