Goodlife Health Clubs Morningside — Local services in Brisbane City

My husband and I are both morningside gym members for a year and half. after our 12 months contract and prior to it ending (since we had moved out of area), I spoke to the Goodlife reception and requested to cancel our request. They didnt want to let us go so eccouraged us to stay and offered to make our membership weekly and premium for the same amount of teh contract. I specifically asked a couple of times to confirm teh cancellation terms as I wanted to make sure we can cancel easily if the commute gets difficult and they assured me a few time on teh reception or via phone that the cancellation is weekly and will require 2-3 days notice. After a couple of weeks I noticed there is an additional charge of 10$ on my account, I queried what is that for, and they said we made you premium but since you payment is less than a premium charge we have to charge you an additional 10$ per month! now I have asked to cancel my membership and I was told I need to give 30 days noticed and they keep refering to the 12 month contract terms and condition. However we specefically discussed thsi with them that we dont want committment and will only continue our membership if cancellation is on a weekly basis. The Sale Manager is telling me their staff that have spoken with me (gave me flase information) were contractor and have lef Goodlife! seriously this is how they take accountability for their committements and promises. I am super disappointed with Goodlife. be careful with verbal...

By comparison to a lot of other gyms in the area around Brisbane, this one has all the goodies at a reasonable price. Equipment is very good and there is always available machines in the various equipment areas. I signed up primarily for the menu range of classes available. I love the classes. 24 hours is useful if you want to access gym at uncivilised times as I do from time to time 😅 I’m very happy that I joined 6 months ago and that I can access other good life gyms with he platinum membership. Very handy if you’re wanting to slip in a class or a sneaky gym workout, outside of your town suburb or neighbourhood area. Most classes you don’t need to book, ( Morningside) which I love that I can last minute decide and go. Reformer Pilates classes at other branches of GL, yes you do. Each of the Instructors that have led the classes have all been fabulous. My partner, friend and daughter have joined also so that makes it fun and motivating to attend. The first gym I have joined for over 20 years so it’s nice to feel back...

Be mindful when you join the membership with good life morningside, It is very frustrated when you decide to cancel the membership, I was joining good life morningside a year ago with a new member PT session, due to the situation changed, I was not able to go to the gym so often, so I decided to cancel the membership, the staff initially said I can freeze the membership for 6 months and reduce the membership fee and finally I only have 4 weeks freeze period for free and reduced the fee, so I decided to still cancel the member after the freeze period, the only request I have is REFUND the unused PT session which the staff said I can refund and they will get the PT manager to contact me, because of I am going to overseas in this week, I am URGENTLY need that sort out( I did mention it to the staff) I have been waiting for more than a week and no one contact me at all not even an email regarding to this, I made the phone call 2-3 times in between and still waiting, very disappointed with...