NRMA Insurance — Local services in Grafton

Amazing caring and friendly customer service. This team went above and beyond my expectations. Not a regular customer called in to ask for assistance as I’m not from Grafton regarding my car issues. Not only did they remain open after hours to assist me they kindly checked my car, completed computer searches as to identify the problem and supplied me with their after hours phone number and neighbouring NRMA Woolgoolga phone number. Absolute champions and I will definitely be promoting them to all I encounter. Massive massive thank you. Sincerely appreciated your amazing kindness and customer service and recommend you 100% to anyone looking for assistance, car repairs and service and to experience your amazing customer experience....

The girls are great however system has many faults. I went into to tell them my details were wrong and wrong car on file. They checked and their mistake and had been changed but computer wrong car plates. When I got home they send me a receipt and once again old details AGAIN. I...

Worst insurance company in Australia can't believe how they are still trading wrote off a vehicle they had no right to as the car was insured with another company with no permission and afca let them get away with it beware there is no come back from...