Shellharbour City General Practice — Local services in Illawarra

Terrible practice. I haven't left a poor review to date despite delivering sub-standard services. I can handle waiting until 10.30 am to have my booked 8.30 am telehealth call from the doctor. I can even accept the doctors not uploading my and my wife's medical records to Myhealth records, despite asking multiple times.

However, I won't tolerate booking a 4-month vaccination for my son weeks prior. Then they call me days before and tell me his appointment is cancelled because of arbitrary COVID rules set by management, with no consideration for extenuating circumstances. Forcing me to call other medical practices to squeeze him in and adhere to his vaccine timeline recommendations. He was not allowed in the practice because he is a...

I used the practice for a few years when I tried to switch to another practice I was charged 50 for my records , they have failed to send my records after taking money . When I have chased up I was told by the incredibly rude receptionist that they will get to it and would not give a timeframe as the manager is not there …. This is 2 .5 weeks after request and payment . The obviously disappointed in her career choice receptionist actually said what is so important in the records …. Yeah I’m going to discuss with her …. Absolutely not...

Do NOT go to Dr.Mina for mental health matters, she doesn't read documents beforehand, she makes you google to spell the meds you are on and is very confrontational having argued with me about her not reading through very personal topics with the information my psychiatrist sent through for her to read before the appointment so I didn't have to bring it all back up! Don't trust her, also she quoted me a professional referral to be $700 when...