Oskar's Clothing Alteration & Repairs — Local services in Melbourne

Literally the worst customer service I have ever had. Nobody greeted me when I walked in, the guy was on his phone yelling and completely ignored me. Was rude and unfriendly the whole time. The place reeks of smoke and they only take cash. The expensive jeans I took in to get taken up were measured too quickly with 1 pin and without even asking what I wanted. The finished alteration was still too low and the previous stitching was clearly visible underneath the new. If I was aware that this would be the case I wouldn't have done it, but there was zero communication. I will need to get my pants re-hemmed somewhere else now and they will no doubt end up too short because of this experience. Very upset, would...

Please do not use this store for any alterations. I had a special event that I needed very minor alterations made to a dress. I explained that I needed the dress for a event and they said I could pick it up on the afternoon of the event. When I arrived they firstly could not find my dress which does not surprise me given the chaos in the store. After they finally located the dress it was clear the alterations had not even been started. I was told to come back in 2 hours after 3pm. When I picked up the dress the alterations made was not what we agreed but I had no choice but to take the dress given the time. I managed to wear the dress on the night but was very uncomfortable and...

This is an easy 5 stars. Oskar is kind, understanding, patient and knows what he is doing. The lady in the front of the shop, whose name I confess I do not know is also very pleasant. The work is top quality and the prices very reasonable. I also bumped into other customers in the shop and Oskar had a great rapport with them and they with him. By far the best place for alterations we have ever used in this area, and we will be going back. Thank you very much for the work you did, smiling when I kept changing my mind and having things ready early. My wife also had some trousers done,...