Ballowal Furnishings — Local services in Delta

I had high hopes from this place but am very disappointed.

1. delivery time was way longer than what was promised.
2. seat cushions make a weird noise when you sit on it. I had asked to make the seats deeper which wasn’t done.
3. the couch is ridiculously light weight and keeps moving easily, which worries me about the quality.
4. the sides from the outer surface have no foam in it. It’s hollow! Again makes me worried about the quality!!
5. wrong cushions were sent with promise of replacing it with the right one but it’s been so long I’m like whatever! Oh, and the material of these cushions is like sandpaper, so it’s decorative at best and you can’t use it to keep your...

I was looking for a new sofa set and had a specific price range in mind. The owner and staff at Ballowal Furnishings were VERY helpful and really took the time to work with me. They spent a lot of time going over different options, helping me customize my sofa, and making sure I stayed within my budget without compromising on style or quality. The owner especially was amazing. He was patient, knowledgeable, and genuinely invested in making sure I left happy with my choice. You can tell he really cares about his customers!! If you’re looking for furniture, I can’t recommend them enough. Go check them out, especially with their Labour Day weekend sales...

made the mistake of coming here as our first stop in our search for furniture. basically held us hostage till we gave a deposit and then kept calling us til we came back. when we went back they kept asking why we didn’t wanna buy the couch they were selling us for nearly $10k. after we got our delivery the chair they basically forced us to buy came with the wrong fabric and looked too small compared to our couch cuz we paid for the chair before even looking elsewhere cuz once again, they basically held us hostage till we gave them money. unless u wanna get basically harassed i’d say...