Subway — Restaurant in Surrey

I’ve been a loyal customer at this Subway location for some time now and I have to say that RAVI is one of the main reasons I keep coming back. Every time I visit, she greets me with a warm and genuine smile that instantly makes me feel welcomed. Ravi’s positive energy and friendliness are infectious and it’s clear that she takes pride in delivering excellent customer service.What impresses me the most is Ravi’s attention to detail. She always listens carefully to my order, making sure that everything is just the way I like it. Whether it’s the perfect amount of sauce, the freshest vegetables or ensuring that the sandwich is toasted to perfection, Ravi consistently gets it right. She never rushes through an order, even when the store is busy, and she makes sure that each sandwich is made with care.Ravi’s dedication to her work shines through in every interaction. She treats every customer with kindness and respect, and it’s clear that she genuinely cares about providing a great experience. It’s rare to find someone who goes above and beyond every time, and that’s exactly what Ravi does. Ravi is an outstanding team member who truly values her customers. Her attention to detail, friendly service, and commitment to quality make her a standout employee. Thank you so much dear Ravi for always...

The two ladies working at the late night they are doing the bullshit job they did doesn’t know how to respond to a customer or how to behave and they are out of stock many times specially for cheese. I have ordered myself from the app and they didn’t mention they are out of store. At least you have to update your app like we are out of stock for cheese And they didn’t ask me for another one like they are creating their own sub like they want to give their choice of sub to the people like that doesn’t know you have to ask for the customer like we are out of this stock. Can I go with this cheese? They are not properly trained and even I use the promo code are their offer which they gave and they mention like we didn’t receive that only on this location I have ordered from another location too, so please, if any subway team are reading the review, please train them properly or you might hire...

Worst customer service I’ve been through since here in Canada, they prefer making Uber and skip order on the prior based rather than attending the customer who’s in person… it’s been 20 mins since waiting …

The manager needs to know customer demands and the number of staff required for particular shift…. The employees shall be trained properly what to do and when to do…. One girl is busy preparing in preparation for Uber,skip and other girl is busy in cleaning as the customer is mad waiting for the employees to attend them…

I think the store should change their timings until 12am because after 12 they shut down their grill for hours and hours and after 1pm or 2 pm their system goes down so they refuse preparing the order even if we ask them to interac or assure them to pay tomorrow morning or to take our...