We just took delivery of some new appliances at our rather remote cottage that we recently purchased and are fixing up. Goulds had been holding our appliances until we felt our driveway was passable and they could get to our cottage. The two delivery guys showed up on time and were very polite and willing to work with the situation at hand. After walking the driveway and checking out a short steep hill they were able to get to our cottage, remove a couple old appliances and deliver the new ones. They navigated the rather rough pathway from the driveway to our cottage with the appliance dolly and set the new appliances in place. The whole process went smoothly and without any problems. Thank you Goulds for the great service at your store...
Read moreI went to Goulds to purchase a Lions Club fruit cake as I do every year and they were totally out but was told they would have more the following day. Unfortunately, I needed one asap because it was my Uncles last request as he is passing in hospital. The lady behind the desk with the short dark hair was so empathetic and got on the phone immediately to find where I could pick up some cake right away. Thank you so much for your caring and very helpful spirit. Much appreciated, you warmed my heart and my uncle very much enjoyed his one chunk of his favourite...
Read moreWrote a review before because I was not impressed with the fact the sale person forgot to tell us everything is final sale and all three brand new appliances come with issues that they did not want to help us with. Told me to call GE home myself. Then I received a call from the manager and was told that I was wrongfully led and that Goulds in Dryden would help me call GE home and send a technician. So I removed my review as I was happy with that. 3 weeks later NOTHING back from anyone. Not the end of the world but I would never waist my time again...
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