We were looking for a bedroom set (kind bed, 2 night stands and a dresser) but wanted something of quality. We must have shopped a half a dozen different stores and we couldn't find the right price or the right product. Then we walked into Saber's store. He is not your typical pushy salesperson who just wanted to make a sale. He showed us the different line of products he carries everything from low to mid to high end. Educated us on the quality of products and the manufacturers. It was important to us to buy local, Canadian made furniture and he introduced us to a very high quality line of furniture.
We thought we could find better prices elsewhere and left the store telling Saber we will shop around some more. He was not at all offended and encouraged us to do so. After shopping around we came back to him for several reasons. He didn't have the best price at first but his honest, kind and unbiased sales etiquette won us over. We came back to Saber to and bought the bedroom furniture set from him. In addition to that, he didn't carry the manufacturer for the King bed we found, however he did not waste a single moment contacting the manufacturer and putting a purchase order in for us. It was a custom order, and he had never carried this product before. He took every caution to get all the custom order forms filled properly and get the order in as we wanted it.
That alone was worth purchasing our bedroom set from him. We went back to the store to put the final order in and we met his brother Saeed. Both Saber and Saeed are gentlemen and are men for their words. They took utmost care from the very beginning in ensuring we not only got the exact product we wanted but were educated enough in knowing what we're buying.
The delivery was just as pleasant an experience as was the buying. Saeed came on with another person to deliver the set himself. They not only delivered with care but assembled the bedroom set where we wanted it in the bedroom. The whole experience from end to end was nothing but excellent and professional.
Things like excellence, professionalism, customer care, high expectations are gone from this industry. Berkshire Furniture is an exception to that. I would recommend Berkshire Furniture to anyone in a heartbeat. Expect nothing...
Read moreMy fiancé and I had an exceptional experience at Berkshire Furniture. Where to start... Well...
First off, the owner is very friendly, knowledgeable and helpful. The delivery and set up is done by his colleague who is also very kind, experienced in moving and assembling, very tidy, and professional. Berkshire carries top of the line, high quality furniture from the best furniture manufacturers and sells them at very competitive prices (the lowest prices that we could find in Toronto and Mississauga.) In the end, we furnished our entire condo with Berkshire furniture and are very happy with it!
We initially purchased a condo-sized, solid wood dining room set and matching hutch, a lovely College Woodwork solid birch bed frame and some bar stools. After placing our order we decided that we no longer wanted our bed frame to have a footboard and that we wanted a different style of bar stool. The owner (Saber) accommodated us and changed our order accordingly. He is super quick to respond to emails and always picks up the phone. He is kind, knowledgeable, not pushy and is genuinely interested in helping you find what you need. His furniture sells on its own, it is top quality furniture at very competitive prices.
We were so impressed with his furniture and customer service that we then purchased a beautiful tempered glass and solid wood cocktail table and a flat board (instead of wooden slats for the bed) as well. The owner of Berkshire and his delivery/set up colleague even went out of their way to plan and execute the co-delivery of another piece of furniture along with the flat board that we'd purchased from them.
Don’t get ripped off at another furniture store, just go to Berkshire for high quality furniture, competitive prices, excellent value and unparalleled...
Read moreI purchased a sofa and a bed with a mattress from here for my new place, and I am very satisfied to Berkshire Furniture's product quality and customer service, like everything that I was provided. First, I showed up at the store like couple of hours before it's closing.. It was my first time of purchasing furniture and wanted to be in my budget line. so I was very suspicious for everything and picky.. But Saber was very patient and supportive by providing all the explanation of the products, price and etc even after his store hours... Also He helped me to get furniture wayyy earlier than I supposed to get them which is amazing even though the manufacturing lines were going to go for the vacation. I was very pushy to Saber to get the furniture A.S.A.P because my family was going to come and visit my place so I wanted to have everything setup. Guess what, He made it happen. I was very impressed and appreciated it! If you are looking for a good quality furniture with the reasonable competitive price with the best customer service, HERE IS THE PLACE! I strongly recommend this place to whoever looking for a right furniture store to go!
P.S. This store is sharing a place with the other furniture store, so when I got there first time, I was a bit lost, and couldn't find the store at once, but remember, this store is located in the 2nd floor so once you get to the place, find the stair which is located in the middle of the 1st floor and...
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