The Meat Shop & Deli — Local services in North Vancouver

Dear valued deli store team,

As a dedicated customer of yours for nearly 20 years, I feel compelled to express my unwavering support and admiration for the exceptional service and quality you consistently provide. Throughout my numerous visits to your establishment, I have always been met with a level of cleanliness, reliability, and customer care that is truly unparalleled in the industry.

The meticulous attention to hygiene standards is evident in every aspect of your store, instilling a sense of trust and assurance in the products I purchase. Your commitment to maintaining a pristine environment is commendable and greatly appreciated by customers like myself who prioritize quality and safety.

Moreover, I must applaud the outstanding customer service that I have consistently received at your deli store. The staff's unwavering dedication to treating every customer with respect, kindness, and professionalism has not gone unnoticed. My shopping experiences have always been characterized by a warm and welcoming atmosphere, making each visit a pleasure.

It deeply troubles me to hear of a recent negative review from a customer that seems to misrepresent the exceptional standards upheld by your store. As a longstanding member of the community for over two decades, I have never encountered any issues as described in the review. In fact, I have always found your store to be a beacon of excellence and a testament to what a reputable establishment should strive to be.

To the individual who left the disparaging review, I urge them to reconsider their words and approach. Constructive feedback is valuable, but baseless claims can have serious repercussions. It is my hope that misunderstandings can be resolved amicably and any grievances addressed through proper channels rather than through misleading online reviews.

In closing, I want to reaffirm my loyalty and appreciation for your deli store. Your unwavering dedication to maintaining high standards, coupled with your exceptional customer service, has earned my trust and continued patronage. I eagerly look forward to many more years of delightful shopping experiences at your esteemed establishment.

Thank you for setting the bar high and embodying excellence in every aspect of...

A Long-Time Customer's Experience

I've been a loyal customer of this butchery for 11 years and as a business owner myself, I've always appreciated their great products and friendly customer service. The team has always treated me with respect, and I've been happy to recommend them to others.

However, my recent experience with a staff member named Shadi left me quite shocked. I usually park at the back door, as I have done for years, but when I entered the shop, Shadi spoke to me in a very rude manner in front of all customers , telling me that I wasn’t supposed to use the back door. I was surprised, as this was never an issue before. I simply suggested they put up a sign if the back entrance was off-limits. Instead of explaining politely, she continued to be rude, giving incorrect information about the products I asked for and twisting my words. This lady has no understanding about customer service.

This interaction has made me hesitant to visit the shop, which is unfortunate because everyone else has always been wonderful. I believe customer service is key, and this kind of behavior should be addressed to maintain the high standards I’ve always...

We shop here often as the store has a good selection, but the poor service we receive makes us wish there was another deli nearby. The lady asked my husband what he wanted. He said 400 grams sliced meatloaf. She said "Now?? We're closed." News flash - they were still open according to door open, people shopping, and hours posted on front outside of business. My husband asked. What time do you close? She said "7:30." My husband checked the time. It was 7:45. She begrudgingly said "OK, I'll do you a favour" When he asked also for Pizza Pepperoni slices, she refused. Upon leaving the store, he checked the hours of business. The closing time on Mondays is 8:00pm. She and others "working" there have exhibited similar behaviour to these attributes of dishonesty and laziness. We strongly recommend you do as we say and not as we do, by avoiding this market. You have a better chance of making your cat speak in tongues than expecting these...