Big Crazy Supermarket — Local services in Richmond

It was my first time visiting this place today with my family (recommended by my coworker just to buy the yummy Asian dry food she shared with me at work). It was overwhelming at first since there were soo many dry snacks to choose from but we didn't mind taking our time! I had to ask a worker where the specific dry snack was but he couldn't speak English so good thing I had a picture with me. So thankful he knew where it was right away! Kudos to you sir!

Though when we were about to pay, this elderly cashier lady was so rude that she checked out our snacks and just threw the plastic bag & our receipt along with our snacks on the other end! I was so surprised as that was my first time experiencing such AWFUL CUSTOMER SERVICE!

Also, I think employees of this store should at least learn how to speak a few English words (like, "want a bag? Visa or debit?"), so customers with different ethnicities could understand what you're saying. I'm sure your customers would at least appreciate that effort...

Great Asian/Chinese supermarket. For those of you who grew up in China, you may find many items. Several items even T&T Supermarket doesn't carry. The prices are very good. Just don't go peak hours (i.e. after work, lunchtime, weekends) as it does get crazy. It is not fancy; a little like a small Costco/warehouse type.Usually these types of places have good prices. The only caveat was a store worker (maybe one of the fake managers) asked me - what I wanted?, what are you looking for?, why are you going there? - when I entered one of the aisles (no barriers/signs) in front of the produce. I told her I am shopping, what else! Am I allowed to shop?!?! Quite pointed and direct questions, just like a little Chairman Mao girl. So, for that we deduct two stars. Be nice and professional next time girly Mao or next time will be the last time with a more critical review...

I will say that Big Crazy Discount Variety Store is certainly crazy inside. It is mostly dry/packaged/canned goods both savoury and sweet. They do have canned/bottled drinks. They recently upgraded two large fridges for frozen and refrigerated foods. Apart from the shelves, there are many products in boxes piled up so there is a lot vying for your attention. You can go in focused and get out quick or just wander the aisles and see if any product sparks interest. We do buy certain foods for cooking and snacks, but mostly come for what we have found so far to be the lowest priced rice. We prefer ‘Rhee Chun’ rice (from USA) and the new crop rice is always delicious. Larger grains and it does taste sweeter. $39.99 for a...